Hotel Portoritsa

I came away feeling like an ambassador for both Apsny and now PORTORISA. It's a new hotel with an Italian-style design, bright clean rooms, and brand new plumbing. There are a pool and sauna, and bikes, ATVs, and scooters can be arranged. The staff were incredibly loyal and did everything possible to make guests comfortable. Bekmurza in the kitchen, Kevor at the driver's desk, Vika at reception, and Rimma at the manager's desk all deserve thanks for the way they looked after us. They even arranged private spa trips for me based on my suggestions. They could still expand the pool heating and underfloor heating, and the advertised wellness program would be better with regular transportation. They also put together a festive dinner and program for February 23rd, along with an evening cinema. As for the sea, I don't agree that it is dirtier in Tsandripsh than farther away. The shoreline is simply different from Pitsunda. This is a good vacation choice for anyone wanting to escape crowds and bustle.

The staff were especially polite and helpful, and Renata and Veronica deserve a separate mention for always being ready to help and chat. This is a lovely family hotel with comfortable rooms that include a kettle, refrigerator, and heated floors. There is plenty to do on the property too, from the pool and sauna to board games. The food was delicious, with a good-quality buffet 👌.

My husband and I stayed here from March 9, 2026, to March 15, 2026, and had a calm, comfortable, cozy stay. The hotel is new, spotlessly clean, and has well-kept grounds with lounge areas furnished with sofas, armchairs, tables, and umbrellas. The reception girls welcomed us with a bouquet of mimosas and a card on arrival. They listened to what we wanted and found us a terrace room, apparently the best one in the hotel. I’m sorry I don't remember their names, but they were clearly professionals and handled everything with care. Lyubov Sergeevna was wonderful, generous, and positive. She told us a lot about places to visit in Abkhazia in March, and was both a pleasant conversationalist and an expert in her field. The young people working in the restaurant and lobby bar also deserve thanks. They were practically invisible, yet dishes were replenished on time and tables were cleared promptly. Breakfast in the cozy restaurant was a pleasure. We definitely recommend this hotel.

We stayed from August 9 to August 16 in Suite 417 on the fourth floor. The hotel gave us a genuinely relaxing break, with a warm atmosphere created by the attentive receptionists and smiling maids. Many thanks to all the staff for their care. The beach was well equipped with sun loungers and umbrellas, and it was spacious. There was also a properly arranged sports area where children and adults could play football and volleyball. The hotel owners clearly put a lot of work and soul into the design and all the small details. We enjoyed the breakfast and dinner concept and truly relaxed here. We’ll definitely come back to Abkhazia, and only to our unforgettable Portoritsa Hotel. I wish the hotel prosperity and plenty of new ideas as construction continues. I absolutely recommend it. Come, you won't regret it. The whole place is focused on its guests. You’re the best 👍👍👍😄