Hotel Gonce

We used the place for a few hours between a bus that arrived in the morning and another one we had that evening. Locals told us it cost between 400 and 500 pesos, but when we arrived the rate was 800, double what we’d heard, apparently the usual tourist rate. We slept for a few hours on top of the covers, without taking our clothes off, because the sheets were really old. A shower wasn’t possible: there was no shower enclosure, and the water sprayed directly over the toilet. Unfortunately, it was the only “economical” option for waiting until our bus left.

Cheap, but the place was ugly and smelled bad. The sheets looked like they hadn’t been washed.

The accommodation is pretty run down, and the room with a supposedly private bathroom, which costs more, was in very poor condition. It didn’t seem hygienic, and I wouldn’t recommend it for a family. I asked for a refund because I wasn’t satisfied, but the employee refused. The account of the refusal is cut off after “since it wasn’t the...”; it also mentions “the one who greeted me...” without clarifying further. I paid by debit card, which added a surcharge: 52,000 per night in cash, or 54,000 by card or bank transfer. They’d get better results and make guests happier if they invested a little more in the rooms.

The best part was the central location, with a casino, restaurant, and kiosk nearby. We got a room quickly at midnight, which was convenient, and the Wi-Fi worked relatively well. The room also had a stove, TV, and refrigerator, though the TV and fridge didn’t work. I paid 50,000 pesos for one night on October 7, 2024, and the room had a bunk bed and a double bed. The condition was horrible: the double bed sheets were filthy, worn, and unwashed, covered in pubic hair and dust. The bunk bed sheets were a little cleaner, but still dusty. The floor was completely dirty, with hair and lint all over it. For that price, the room’s condition was nowhere near acceptable. It could be a very good place to stay if they kept it orderly and clean.