Living Eden - TOP 3 in Zell am See

The best surprise was the pleasant king-size bed, and its thick blanket helped keep us warm. The rest of the stay was awful. Check-in was meant to be at 15:30; we arrived at 15:35 with two pets that hadn't had anything to eat or drink, tired, and found the house filthy while two cleaners were still working. They said they needed another hour. I called the hotel and got essentially no response or apology, then we waited 90 minutes past check-in time. Later, when the manager changed, we got a couple of apologies and they came alone, but nothing more was done. The place was so cold that walking barefoot was impossible. Our dog and cat got sick despite wearing clothes the whole time. The shower-room ceiling was moldy, and hot or warm water in the sinks took about two minutes of running the cold water on the hottest setting. The bedroom sink was questionable too. Two beds had springs poking into you. The toilet had vomit on the wall, the toilet itself and underneath it, which made the cleaning obvious. A painting on the door wasn't centered. The wardrobe door fell off when I opened it, and paint was coming off the shower in places and cutting the skin. There was no tea or shoehorn.