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Smoke-freeFamily friendly

About this property

Best Western Melbourne City Hotel is a popular choice amongst travelers in Melbourne, whether exploring or just passing through. The hotel has everything you need for a comfortable stay. Facilities like 24-hour room service, free Wi-Fi in all rooms, 24-hour front desk, facilities for disabled guests, express check-in/check-out are readily available for you to enjoy. Guestrooms are fitted with all the amenities you need for a good night's sleep. In some of the rooms, guests can find television LCD/plasma screen, separate living room, internet access – wireless (complimentary), non smoking rooms, air conditioning. Take a break from a long day and make use of fitness center, massage. Best Western Melbourne City Hotel combines warm hospitality with a lovely ambiance to make your stay in Melbourne unforgettable.

Popular facilities

See all facilities
Spa & wellness
Free WiFi
Restaurant
Beach access
ParkingAvailable for a fee
Air conditioning

Good to know

Check-in
From 15:00
Check-out
Until 11:00
Breakfast
AUD 15
Reception
24/7
Accessibility
Wheelchair accessible
Late checkout
Available for a fee
Luggage storage
Available
Languages
Spanish, English, Chinese
Smoking
Smoke-free
Children
Family friendly
Room types
4

Room Information

Rooms

Double room

  • 2 guests
  • full double bed
  • Private bathroom
  • air-conditioning
  • coffee
  • desk
  • fan
  • fridge
  • hairdryer
  • heating
  • iron
  • kitchen
  • mini-bar
  • private-bathroom
  • shower
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Twin room

  • 2 guests
  • twin beds
  • Private bathroom
  • air-conditioning
  • coffee
  • desk
  • fan
  • fridge
  • hairdryer
  • heating
  • iron
  • private-bathroom
  • shower
  • soundproofing
  • tea-or-coffee
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Shoebox Double room

  • 2 guests
  • full double bed
  • Private bathroom
  • air-conditioning
  • bedsheets
  • coffee
  • fridge
  • hairdryer
  • heating
  • iron
  • private-bathroom
  • shower
  • tea
  • tea-or-coffee
  • telephone
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Rooftop Apartment

  • Private bathroom
  • air-conditioning
  • coffee
  • desk
  • dishwasher
  • fan
  • fridge
  • hairdryer
  • heating
  • iron
  • kitchen
  • microwave
  • private-bathroom
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Add your dates to see current rates.

Guest reviews

Recent reviews shared by hotel guests

Guest Rating
7.8/10
Good
1065 reviews

Arjun P.

10/10

The room service was available daily, and the room was clean. I stayed in a box room, which suited one person or a couple on a budget. The staff were friendly too. Since the hotel is in the city, it’s easy to catch a tram or walk to restaurants, grocery shops and Southern Cross railway station.

Leonie M.

6/10

The staff were great, and the price was okay for somewhere central. But that shower door is maybe half a metre wide, so if you’re over 90 kg, good luck getting through without soaping up first. The bathroom is ridiculously small. I’ve had bigger ones on a cruise ship. Only one elevator was working. As far as we could tell, the other one had been out for five months. You get what you pay for.

Chloe B.

8/10

We had a great one-night stay, and the location was perfect. The staff were so kind that they let us check in at 10.45am, which almost never happens. There were no windows in the room, and an annoying noise came on whenever someone showered. For just one night it wasn’t a big deal, and the good points outweighed that. I’d stay again for the location.

Helena M.

6/10

The bed was comfy, and the room was clean, tidy and just right for what I needed. But the male staff member who greeted me when I checked in seemed seriously unenthusiastic and like he couldn’t care less about guests. Not the best first impression for Best western.

Amenities

Everything available at this property

109 Facilities

General Services

73 available
  • Shopping on site
  • Air conditioning
  • 24 Hour Reception
  • Elevator/lift
  • Smoke Free Property
  • Heating
  • Security guard
  • Newspapers
  • Ticket assistance
  • Express Check In/Check Out
  • Garden
  • Television in lobby
  • Terrace
  • Fire Extinguisher
  • Dishwasher
  • Outdoor furniture
  • Room service
  • Linens
  • Iron and board
  • Luggage storage
  • Laundry
  • Safe Deposit Box
  • Concierge services
  • Dry Cleaning
  • Wake Up Service
  • Telephone
  • Iron
  • Microwave oven
  • Airport transportation
  • Taxi booking
  • Tour assistance
  • Library
  • Barbecue grill(s)
  • Sun Deck
  • Year of most recent renovation
  • Total number of rooms
  • Number of floors (main building)
  • Single rooms
  • Double rooms
  • Suites
  • hotel
  • American Express
  • JCB
  • Diners Club
  • MasterCard
  • Visa
  • City centre
  • Airport
  • Check In Hour
  • Check Out Hour
  • Late Check Out
  • Mobile phone coverage
  • Local and international calls
  • Laundry service
  • Launderette
  • Multilingual staff
  • 24 Hour Security
  • Bellboy service
  • Air conditioning in public areas
  • Hotel safe
  • Cloakroom
  • Lift access
  • Newspaper stand
  • Shop
  • Concierge
  • Luggage room
  • Clothes dryer
  • Non Smoking Area
  • Smoking area
  • Photocopier
  • Deposit on arrival
  • Identification card at arrival
  • Non Smoking Establishment

Accessibility

3 available
  • Accessibility features
  • Wheelchair Accessible
  • Accessible rooms

Internet

2 available
  • Free Wi Fi
  • Wi Fi

Parking

2 available
  • Parking
  • Car park

Meals

9 available
  • Bar
  • Coffee/tea for guests
  • Breakfast
  • Breakfast in the room
  • Restaurant
  • Snack bar
  • Bottled water (at extra charge)
  • Kettle
  • Electric kettle

Business Services

1 available
  • Fax

Recreation & Wellness

1 available
  • Massage

Pool and beach

2 available
  • Beach/pool towels
  • Beach

Sports

1 available
  • Bike rental

Pets

1 available
  • Small pets allowed (under 5 kg)

Room Amenities

11 available
  • Non Smoking Rooms
  • Fridge
  • Family room
  • Cable TV
  • TV
  • Hairdryer
  • Shower/Bathtub
  • Shower
  • Toiletries
  • Towels and bed linen
  • TV lounge

Languages

3 available
  • Spanish
  • English
  • Chinese

What's nearby

Explore attractions, restaurants and transport around the hotel

60 places nearby
Closest Tram Stop 1: Spencer Street

54 m 1 min walk

Closest Bus Southern Cross Station/Spencer Street

126 m 2 min walk

Top attraction nearbySEA LIFE Melbourne Aquarium

286 m 4 min walk

Dining nearby 20 Restaurants

35 m 1 min walk

Attractions

20
  • SEA LIFE Melbourne Aquarium286 m 4 min walk
  • Melbourne Skydeck859 m 11 min walk
  • Flagstaff Gardens1.1 km 14 min walk
  • National Gallery of Victoria1.2 km 16 min walk
  • ACMI1.3 km 16 min walk

Restaurants

20
  • Stubby Cafe Bar& Restaurant35 m 1 min walk
  • Gaylord Indian Restaurant42 m 1 min walk
  • Bistrot Bisou46 m 1 min walk
  • Zinc Fedration Square52 m 1 min walk
  • Langlands Restaurant and Bar76 m 1 min walk

Transit

20
  • Melbourne AirportAirport20.0 km
  • Avalon AirportAirport48.8 km
  • Stop 1: Spencer StreetTram54 m 1 min walk
  • Stop 124: Batman ParkTram104 m 1 min walk
  • Southern Cross Station/Spencer StreetBus126 m 2 min walk
Map

Stay rules

Important conditions for your stay

Check-in15:00Front desk timing
Check-out11:00Departure timing

Fees and optional services

  • Children's meals

    Ages 0-0 - Breakfast - Extra charge may apply

  • Meals

    Breakfast - Extra charge may apply

  • Parking

    Parking - Extra charge may apply