Hotel San Terme Laktaši

The pool was decent, and the rooms were clean, but they could use better air freshening. The sauna was only warm, nowhere near hot. The jacuzzi was really dirty, so I wouldn’t use it. I worry there could be some unknown bacteria. I hope the staff do a much better job and that management takes notice. Check everything before spending your money here. I can’t help wondering whether the owner’s government connections mean a sanitary inspection won’t catch them off guard. Who knows.

Dinner was really good, and the indoor and outdoor pools are what might make this a four-star hotel. That’s about it. I booked a suite, but what I got was a double room with an extra single bed, perhaps because rooms are classified differently here in Bosnia. The washbasin tap sprayed water everywhere, the shower had no pressure, and the power sockets didn’t work.

The spa was nice and the hotel itself decent enough, though there was still a faint smell of smoke in the old-fashioned rooms. One breakfast staff member was appallingly rude and unprofessional. There’s no coffee in the rooms, which doesn’t feel like four-star service. It’s reasonably close to the airport, but too far to walk.

Good value and a really enjoyable stay. The staff were very nice, and I especially liked the outdoor pool and spa. The airport is close, with shops, restaurants, and a bus stop just steps away. I’ll come back.