Hotels in WATERLOO, BE
Van der Valk Waterloo
Smoke-free
About this property
Want to take a rest and explore the city? Hotel "Van der Valk Waterloo" is located in Waterloo. This hotel is located 1 km from the city center. You can take a walk and explore the neighbourhood area of the hotel — Bois de la Cambre, Jubilee Park and Royal Palace of Brussels.
Location
Spend an evening in a nice atmosphere of the bar. It’s time to have a nice meal! Stop by the restaurant. Free Wi-Fi on the territory will help you to stay on-line. Specially for tourists who travel by car, there’s a free parking zone.
Sports fans are going to love a fitness center. Get ready for a fun and exciting vacation! Here’s what you will find on the premises: a picnic area. For participants of business meetings, there is a business center and event facilities. The tour assistance desk of the hotel will help you book an excursion.
You won’t have to leave your pet at home as they are allowed. Accessible for guests with disabilities: the elevator helps them to go to the highest floors. At the guests’ disposal, there’s also a laundry, dry cleaning, ironing, press, a safe-deposit box and a concierge. The staff of the hotel will be happy to talk to you in English and French.
At the hotel
Here’s what you’ll find in the room to have a rest after a long day: a TV, a mini-bar and a bathrobe. The room equipment depends on its category.
Room amenities
Popular facilities
See all facilitiesGood to know
- Check-in
- From 15:00
- Check-out
- Until 11:00
- Parking
- Free
- Breakfast
- Available
- Reception
- 24/7
- Pets
- Allowed
- Accessibility
- Wheelchair accessible
- Luggage storage
- Available
- Languages
- English, French, Multi-language staff
- Smoking
- Smoke-free
- Room types
- 4
- Accommodates
- Up to 2 guests
Room Information
Rooms
1 / 4 Standard Twin room
- 2 guests
- twin beds
- Private bathroom
- air-conditioning
- bathrobe
- desk
- hairdryer
- iron
- mini-bar
- private-bathroom
- safe
- shower
- soundproofing
- tea
- tea-or-coffee
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1 / 2 Executive Double room
- 2 guests
- full double bed
- Private bathroom
- air-conditioning
- bathrobe
- desk
- hairdryer
- iron
- mini-bar
- private-bathroom
- safe
- soundproofing
- tea
- tea-or-coffee
- telephone
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1 / 4 Double Suite
- 2 guests
- full double bed
- Private bathroom
- mirror
- private-bathroom
- safe
- telephone
- toiletries
- towels
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1 / 4 Double Junior Suite
- 2 guests
- full double bed
- Private bathroom
- private-bathroom
- toiletries
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Guest reviews
Recent reviews shared by hotel guests
Guest Rating
8.4/10
Very Good Featured review
Joseph H.
2/10
I would never go back. For the price, the room wasn't worth it, from the toilet paper and cosmetics to the shower. The bed was the only reasonably decent thing, but my wife and I travel the world and still didn't think the room was worth that price. Service was a problem too. We waited at the front desk when we arrived and checked in without anyone mentioning special breakfast formalities. When it was time to eat, we took the usual stairs near our room. There were no signs telling us to wait or pointing to a breakfast area. The large room was full of set tables, and we waited anyway, since we're generally decent people and have managed catering before. With no signs and only one waitress running around, and the rude, tallish, bearded man in his late thirties nowhere to be seen, we served ourselves from the buffet and looked for a table for two. They were all taken, so we sat at one of the larger set tables where another group was already sitting. There were no signs saying it was for lunch. The breakfast wasn't amazing, and the room was rather loud. As we finished our one plate, my wife quietly told me it was drafty. Then the tallish, bearded man in his mid thirties came up behind us, took my cutlery, and told us off for sitting there. I started by apologising and asking what the problem was, but he questioned whether we understood how a hotel works and complained that he'd have to set the table again for lunch. This was at 9:45 in the morning!!! At checkout I waited for the receptionist to ask how things went, but she only said, "we don't need anything from you". I told her the breakfast staff had been extremelt rude, and she just shrugged. I rarely write bad reviews, and I'm pissed off that I wasted 5 minutes writing this. Still, I hope it stops other people runing part of their weekend. Life is too short.
Pieter J.
10/10
Diego served me excellently. The room was beautiful, with a relaxing spa bath, and the winter hamburger was the tastiest burger I've had in a long time.
Ethan P.
10/10
Those vaulted ceilings and cobblestones give the place a special feel. The rooms were comfortable, breakfast was plentiful, and the location is right beside Waterloo Office Park and MasterCard's HQ.
Katarzyna N.
2/10
The room was freezing when we arrived because the heating was off. There were no radiators in the room or restaurant, either. At breakfast, we waited by the counter for the waitress to seat us, but she wandered around without greeting anyone or showing guests to tables. We eventually looked for a place ourselves, but the small tables were either occupied or dirty. After getting food, we checked again and still couldn't find a free table, so we sat at the large one. As we were finishing, a waiter came over, shouted at my husband, and took away his cutlery. He scolded us for using a table laid for lunch. We explained there hadn't been a small table available, but he kept shouting that wasn't true and said we should have waited to be seated. We had waited, and nobody came over. A family beside us was also eating breakfast at a lunch table, but he only shouted at us. My husband told the receptionist, who didn't apologize or ask what had happened. The place is overpriced, and the staff are rude or simply don't care. The waiter should consider another line of work if he doesn't like hospitality or dealing with people.
Elena P.
10/10
The food and the calm, welcoming atmosphere made for one of our best culinary experiences. We started with scallops and a Caesar salad, then had slow-cooked pork, and everything was exceptionally tasty. The staff were friendly and attentive, clearing plates and checking that everything was okay. We'd been skeptical because of the poor TripAdvisor reviews, and everywhere else was fully booked, so we didn't have another option. I really can't complain. Maybe the restrooms could use a little refresh, but otherwise everything felt perfect. And I had dessert too, yummy 😋
Amenities
Everything available at this property
93 Facilities
General Services
48 available- Air conditioning
- Elevator/lift
- Smoke Free Property
- Heating
- Security guard
- Newspapers
- Ticket assistance
- Express Check In/Check Out
- Terrace
- All Spaces Non Smoking (Public And Private)
- Reception desk
- Room service
- Linens
- Ironing
- Laundry
- Safe Deposit Box
- Concierge services
- Dry Cleaning
- Luggage storage
- Wake Up Service
- Telephone
- Transfer services
- Tour assistance
- Picnic area
- Contactless Check In And/Or Check Out
- Number of floors (main building)
- hotel
- American Express
- Diners Club
- MasterCard
- Visa
- Maestro
- City centre
- Bus/Train station
- Nearest Bus / Metro Stop
- 24 Hour Reception
- Check In Hour
- Check Out Hour
- Laundry service
- Multilingual staff
- Air conditioning in public areas
- Hotel safe
- Lift access
- Concierge
- Luggage room
- Non Smoking Area
- Non Smoking Establishment
- Minimum Check In Age
Accessibility
3 available- Accessibility features
- Accessible rooms
- Wheelchair Accessible
Internet
2 available- Free Wi Fi
- Wi Fi
Parking
3 available- Free parking
- Free Parking on Premises
- Car park
Meals
10 available- Minibar
- Bar
- Breakfast
- Breakfast in the room
- Restaurant
- Snack bar
- Kettle
- Air conditioning in Restaurant
- Breakfast buffet
- À la carte dinner
Business Services
8 available- Business center
- Event facilities
- Fax and copy machine
- Meeting and presentation facilities
- Conference Hall
- Conference room
- Meeting room
- Business centre
Pool and beach
1 available- Beach/pool towels
Sports
6 available- Fitness facilities
- Golf сourse (within 3 km)
- Golf course
- Gym
- Fitness
- Golf
Pets
1 available- Pets allowed
Room Amenities
8 available- Non Smoking Rooms
- Cable TV
- Hairdryer
- Flat Screen TV
- Shower/Bathtub
- Wardrobe/Closet
- Bathrobe
- Toiletries
Languages
3 available- English
- French
- Multi Language Staff
What's nearby
Explore attractions, restaurants and transport around the hotel
60 places nearby
Closest Bus Waterloo Chaussée de Tervuren
27 m 1 min walk
Closest Airport Brussels Airport
22.0 km
Top attraction nearbyMusée Wellington Waterloo
1.1 km 13 min walk
Dining nearby 20 Restaurants
112 m 1 min walk
Attractions
20- Musée Wellington Waterloo1.1 km 13 min walk
- Napoléon, l'Épopée Immersive Waterloo1.1 km 14 min walk
- Carrefour de ‘La Bande des 4’1.8 km 23 min walk
- Wat Thaï Dhammaram2.1 km 26 min walk
- Waterloo Battlefield3.4 km
Restaurants
20- Stories.restaurant112 m 1 min walk
- Dish Coffee and Brunch227 m 3 min walk
- L'Opéra241 m 3 min walk
- La Cocotte Belge272 m 3 min walk
- La Pomme341 m 4 min walk
Transit
20- Brussels AirportAirport22.0 km
- Aéroport de Charleroi-Bruxelles-SudAirport27.7 km
- Waterloo Chaussée de TervurenBus27 m 1 min walk
- Waterloo SucrerieBus170 m 2 min walk
- Waterloo ÉglantinesBus301 m 4 min walk
Stay rules
Important conditions for your stay
Check-in15:00 – 04:00Front desk timing
Check-out11:00Departure timing
Fees and optional services
Deposit
Deposit required