Carpe Diem Boutique & Spa
About this property
Popular facilities
See all facilitiesGood to know
- Check-in
- From 15:00
- Check-out
- Until 11:00
- Breakfast
- Available
- Reception
- 24/7
- Pets
- Allowed
- Accessibility
- Wheelchair accessible
- Luggage storage
- Available
- Languages
- Spanish, English, French +1
- Smoking
- Smoke-free
- Children
- Family friendly
- Room types
- 4
Room Information
Rooms
1 / 6 2 Bedrooms Family Suite
- Private bathroom
- air-conditioning
- coffee
- hairdryer
- mirror
- private-bathroom
- safe
- telephone
- toiletries
- towels
- tv
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1 / 6 2 Bedrooms Presidential Suite
- Private bathroom
- air-conditioning
- coffee
- hairdryer
- mirror
- private-bathroom
- safe
- telephone
- toiletries
- towels
- tv
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1 / 2 Executive room
- Private bathroom
- air-conditioning
- hairdryer
- mini-bar
- private-bathroom
- safe
- shower
- soundproofing
- telephone
- toiletries
- towels
- tv
- wardrobe
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1 / 6 Standard Double room with view
- 2 guests
- full double bed
- Private bathroom
- air-conditioning
- coffee
- hairdryer
- private-bathroom
- safe
- tv
- with-view
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Guest reviews
Recent reviews shared by hotel guests
Cecilia V.
We were left looking for somewhere to stay late at night with three exhausted, crying children after a long trip we had planned for months. We live abroad and had reunited with family in São Paulo before traveling to Campos do Jordão. Our booking had been made months ahead on the official website, confirmed by email with a reservation number, and marked non-refundable, yet staff at the property said it did not exist even after we showed the documents. There was no useful response from the people there or the supposed customer service. On site, they said they weren't official employees and kept telling us to leave. At one point they locked themselves in a room beside reception while we tried for hours to sort things out calmly. Nobody investigated, took responsibility, offered another place to stay, or even apologized. The property also seemed badly maintained. The bathroom smelled strongly, and parts of the ceiling looked as if they were coming down, which worried us about safety. It was an incredibly distressing experience. The disorganization, lack of empathy, and neglect were unacceptable, and I wouldn't wish this on another family.
Eva M.
The views were gorgeous, and the service was exceptional. We loved staying at Carpe diem. Our room was clean and nicely decorated.
Étienne M.
Great.
Renata M.
Great.
Mariana A.
We had to leave late at night with our three children crying, in a tourist town, after a long trip we'd planned well in advance. Before that, we'd spent hours trying to resolve the issue peacefully, but the people on site showed no interest in helping. They said they weren't registered employees and kept insisting we go away. Some even hid in a room beside reception. The supposed customer service gave us no real support either. Nobody accepted responsibility, offered temporary lodging or another option, or apologized. We live abroad and had met up with family in São Paulo before heading to Campos do Jordão with our three young children. We had booked months earlier through the official website and received an email confirmation with a reservation number. At arrival, they said there was no reservation, despite our proof. The indifference, disorganization, and lack of professionalism made this a traumatic and unacceptable experience. I can't recommend a place that handles guests this way.
Amenities
Everything available at this property
General Services
29 available- Air conditioning
- 24 Hour Reception
- Elevator/lift
- Smoking areas
- Smoke Free Property
- Security guard
- Express Check In/Check Out
- Garden
- Terrace
- Room service
- Indoor Fireplace
- Smoke Detector
- Laundry
- Safe Deposit Box
- Concierge services
- Dry Cleaning
- Luggage storage
- Wake Up Service
- Telephone
- Tour assistance
- Billiards
- Picnic area
- Sun Deck
- Temperature control for staff
- Extra decontamination measures
- Temperature control for guests
- Personal protection equipment for guests
- Contactless Check In And/Or Check Out
- Additional Measures Against COVID 19
Accessibility
3 available- Accessibility features
- Wheelchair Accessible
- Wheelchair access to restaurant
Internet
1 available- Free Wi Fi
Parking
1 available- Parking
Meals
5 available- Minibar
- Bar
- Breakfast
- Restaurant
- Bottled water
Business Services
1 available- Business center
Recreation & Wellness
5 available- Massage
- Steam room
- Sauna
- Spa
- First Aid Kit
Sports
2 available- Bike rental
- Fitness facilities
Children
1 available- Playroom
Pets
1 available- Pets allowed
Room Amenities
7 available- Family room
- Cable TV
- Hairdryer
- Shower
- Wardrobe/Closet
- Alarm clock
- Toiletries
Languages
4 available- Spanish
- English
- French
- Multi Language Staff
What's nearby
Explore attractions, restaurants and transport around the hotel
2.2 km 27 min walk
24.8 km
1.6 km 20 min walk
204 m 3 min walk
Attractions
20- Morro do Elefante1.6 km 20 min walk
- Ponte dos Guarda-Chuvas1.8 km 22 min walk
- Parque Capivari1.9 km 24 min walk
- Iceland Aventura - Bar de Gelo1.9 km 24 min walk
- Praça do Capivari - Campos do Jordão2.0 km 24 min walk
Restaurants
20- ART BBQ204 m 3 min walk
- La Florida Saloon & Texas BBQ205 m 3 min walk
- Restaurante Cozinha Vivaah1.1 km 13 min walk
- Enjoy Loucas e Cia1.3 km 16 min walk
- Restaurante Araucária1.4 km 17 min walk
Transit
14- Terminal Rodoviário de Campos do JordãoBus2.2 km 27 min walk
- CampistaBus3.8 km
- Terminal RodoviárioBus4.0 km
- Rodoviária MunicipalBus16.0 km
- Cruz VeraTrain24.8 km

Stay rules
Important conditions for your stay