Pousada Porto do Rio Praia

The only problem was the noise during the night. Some guests came in talking loudly, and it woke my baby, even though I’d been told noise wasn’t allowed after 10 pm. Aside from that, I really enjoyed the stay. The inn is cozy, the atmosphere is nice, and breakfast was excellent, tasty, and well prepared. I’d come back.

Breakfast was a highlight, with plenty of variety and generous servings, and the bedsheets were clean. The pool was disappointing, though. It looked as if it hadn't been cleaned or chlorinated in a while; I even removed some bugs and hair myself. There was a slight musty smell in the room, especially noticeable to me because I have sinusitis. I suspect it came from the wardrobe and the lower part of the walls. There was sand on the floor too, and the bathroom looked unattractive, with improvised lighting. The inn is very close to the beach, but I didn't know beforehand that it was a poor beach. It was a learning experience.

This was my first and last night here. The place was nearly empty, but the staff wouldn't lend us a mattress for one night for my two-year-old son. I found the service and the inn's policy terrible, with no consideration for guests. I'm switching to another hotel tomorrow. Now I understand why it's empty.

The inn has good facilities, but the service leaves a lot to be desired. They showed little tact with guests, charged unnecessarily for pool towels, and sent an impolite WhatsApp message about the 15-minute check-out grace period. We've stayed several times, and I recommend that they train the staff and invest in customer service.