Marcelo L.
The bed was very comfortable, and both the shower and hot tub had hot water. The linens and towels were very clean. Wi-Fi worked well in our room near reception, though mobile service was quite poor for my carrier. The location is good, surrounded by nature, and the photos match the place. Breakfast was plentiful, if simple, and served nearby rather than at the guesthouse. The guesthouse itself has no reception, which doesn’t bother me much, but communication through the app should have been better. I wasn’t told which chalet I’d be in, and since there’s no reception, they should have sent that information at least a day ahead. Luckily, the cleaning staff were there when I arrived and gave me the key. I was first told breakfast would be at one place, but when I went there nobody was around. Later they said it was at a different guesthouse. They should let guests know ahead when plans change. The place also seemed a little neglected.
