Hospedaria Cumuruxatiba

Great.

Such a good vibe.

The only decent thing was the sea view behind the lodging. Everything else was ridiculous. The room was nowhere near worth what we paid. It had a rough cement floor, brick beds with thin mattresses, and walls that actually hurt when we accidentally brushed against them in our sleep. It was tiny, dark, stuffy, and dusty, with a mosquito breeding spot in the corner by the window. Every other room had a mosquito net, but this one didn't. Outside the room, the area reeked of urine because of a disgusting urinal made from a cut-up 20-liter water jug. The cramped bathroom was basically public, and its rough walls hurt too. The water stank, so even after a shower you still smelled bad. The people running the place weren't helpful. We weren't allowed to use the kitchen, and they couldn't even lend us a fan. The owner was rude and strange. It's the farthest lodging from the center, so it really isn't worth it. In the comments, they mock guests who complain instead of seeing how rotten the place is. A lodging should at least be somewhere you can rest, but for us, going back there was a headache. Do better.

The owner creates uncomfortable situations and doesn't seem concerned about guests' experience. Google reviews are meant to give a business feedback so it can improve, but that doesn't seem to have got through. Instead of apologizing, the owner makes up lies to excuse a mistake. What rude thing will they put in the comments next? That's what a lodging's reception is for. The property's listing channels never said we had to bring kitchen items, only that the kitchen was shared, and they don't show where the different areas are. We bought our own food, used the pots and cutlery, took only what we needed to cook, and left the place clean. It's easy to call us liars and spoiled, isn't it? Then update those listings. The place presents itself with a “good vibes vegan” image, but the owner is completely out of control and aggressive.