Monte Serrat Hotel
About this property
Popular facilities
See all facilitiesGood to know
- Check-in
- From 14:00
- Check-out
- Until 12:00
- Breakfast
- Available
- Reception
- 24/7
- Pets
- Allowed
- Accessibility
- Wheelchair accessible
- Luggage storage
- Available
- Languages
- Spanish, English, Multi-language staff +1
- Smoking
- Smoke-free
- Children
- Family friendly
- Room types
- 4
Room Information
Rooms
Standard Double room
- 2 guests
- full double bed
- Private bathroom
- air-conditioning
- blackout-blinds
- dining-area
- hairdryer
- mini-bar
- private-bathroom
- safe
- shower
- telephone
- toiletries
- towels
- tv
Add your dates to see current rates.
1 / 6 Standard Triple room
- 3 guests
- Private bathroom
- air-conditioning
- blackout-blinds
- dining-area
- hairdryer
- mini-bar
- private-bathroom
- safe
- shower
- telephone
- toiletries
- towels
- tv
Add your dates to see current rates.
1 / 6 Superior Triple room
- 3 guests
- Private bathroom
- air-conditioning
- bath
- blackout-blinds
- dining-area
- hairdryer
- mini-bar
- private-bathroom
- safe
- shower
- telephone
- toiletries
- towels
Add your dates to see current rates.
Standard Quadruple room
- 4 guests
- Private bathroom
- air-conditioning
- blackout-blinds
- dining-area
- hairdryer
- mini-bar
- private-bathroom
- safe
- shower
- telephone
- toiletries
- towels
- tv
Add your dates to see current rates.
Guest reviews
Recent reviews shared by hotel guests
Isabella F.
We booked four rooms. Three had air conditioners that worked well, but the one in our room was weak. We called the front desk, and they sent a technician right away. We went out to lunch and came back a few hours later to a room that was cooling down. Room 204 had four twin beds, which were fine, and it was comfortable by bedtime. The rooms are basic but clean and mostly comfortable, with a desk and a couple of chairs. The area was okay, though not somewhere we wanted to stroll at night. Breakfast was much better than the hotel meals we’re used to in Europe and the US.
Gezerman K.
For me, this is the best of the bad hotel options for a few urgent days, at 220 real a day. It’s downtown, and walking the streets at night feels a little dangerous, though the area outside the hotel is okay. The rooms are old and need maintenance: I saw damaged beds with holes and dirt beneath the sheets. The furniture is dated and needs an upgrade too. Hot water wasn’t available at night, but it was back after 0500 am. They leave windows open to air out empty rooms and clear the smell, which could let bugs in, so check the room carefully before sleeping. Otherwise, you might get a heart attack like I did 😁 The A/C worked properly, and there was a TV with Netflix if you use your own account. The restaurant food was okay, with fixed-price meals costing 110 real a day. Wi-Fi was available, and a speed test showed a fast 10 mbps connection. Use Uber or a taxi to get around the city, and hopefully you won’t have any problems.
Arthur B.
Just a basic stopover before a flight. Nothing special.
Maya T.
The room was decent, though the shower and taps were leaking and needed fixing. WiFi in the room wasn’t very good. Staff were pleasant, and the restaurant food was up to standard. The hotel is also within walking distance of the city’s main attractions.
Harish R.
The food tasted good even though the menu stayed the same every day, and the staff were friendly and helpful. The hotel is very close to the shopping area, and the WiFi was slow but usable. That’s most of what earned the 2 rating. The rooms are very old, though the bed was comfortable, and the blanket wasn’t good. There was a cockroach in the room, and the elevator shook badly enough to feel like a nightmare each time. The TV was there in name only, cabin lights and tiles were broken, and there was no water in the cabin or room service.
Amenities
Everything available at this property
General Services
38 available- Air conditioning
- 24 Hour Reception
- Elevator/lift
- Smoke Free Property
- Bridal suite
- Room service
- Ironing
- Luggage storage
- Laundry
- Safe Deposit Box
- Wake Up Service
- Telephone
- Billiards
- Garage
- Family/Kid Friendly
- Temperature control for staff
- Extra decontamination measures
- Temperature control for guests
- Personal protection equipment for guests
- Additional Measures Against COVID 19
- Total number of rooms
- Number of floors (annexe)
- hotel
- American Express
- Diners Club
- MasterCard
- Visa
- Visa Electrón
- Check In Hour
- Check Out Hour
- Laundry service
- Multilingual staff
- Bellboy service
- Hotel safe
- Lift access
- Luggage room
- Banquet hall
- Game room
Accessibility
2 available- Accessibility features
- Wheelchair Accessible
Internet
2 available- Free Wi Fi
- Wi Fi
Parking
2 available- Parking
- Car park
Meals
5 available- Minibar
- Bar
- Breakfast
- Restaurant
- Breakfast buffet
Business Services
6 available- Business center
- Fax and copy machine
- Meeting and presentation facilities
- Conference Hall
- Meeting room
- Business centre
Recreation & Wellness
4 available- Spa tub
- Sauna
- Spa
- Beauty salon
Pool and beach
1 available- Beach/pool towels
Sports
2 available- Fitness facilities
- Fitness
Children
1 available- Playroom
Pets
1 available- Pets allowed
Room Amenities
8 available- Family room
- Cable TV
- Flat Screen TV
- Shower/Bathtub
- Shower
- Wardrobe/Closet
- Toiletries
- TV lounge
Languages
4 available- Spanish
- English
- Multi Language Staff
- Portuguese
What's nearby
Explore attractions, restaurants and transport around the hotel
171 m 2 min walk
693 m 9 min walk
202 m 3 min walk
16 m 1 min walk
Attractions
20- Our Lady of the Rosary Cathedral, Santos202 m 3 min walk
- Monte Serrat Casino Elevator520 m 7 min walk
- Praça Mauá - Centro Histórico de Santos733 m 9 min walk
- Museu Pelé1.2 km 15 min walk
- Santos Touristic Tram1.3 km 16 min walk
Restaurants
20- 2ª Instânccia Café e Restaurante16 m 1 min walk
- T.Joves Temakaria51 m 1 min walk
- Royal Bistrô56 m 1 min walk
- M.A. Restaurante57 m 1 min walk
- Fouet Gastronomia116 m 1 min walk
Transit
20- Aeroporto Internacional Governador André Franco MontoroAirport58.1 km
- BittencourtTrain171 m 2 min walk
- José BonifácioTrain250 m 3 min walk
- PoupatempoTrain331 m 4 min walk
- MercadoTrain539 m 7 min walk

Stay rules
Important conditions for your stay