S4107B Conforto em frente ao Metro

The rooms were fairly clean, though the sheets were basic and the shampoo and soap were low quality. Room service is only available at lunch. On the plus side, it’s close to restaurants and a mall.

This is my second stay, and both times have been amazing. The rooms are clean, the staff are very helpful, and I love the fresh fruit selection at the breakfast buffet.

The restaurant was nice, breakfast was good, and the beds were all right. Still, I wouldn’t say the hotel is worth what you pay. There were no washcloths or hand towels, and the WiFi kept disconnecting, so I had to reconnect whenever I wanted to use it. The elevator only stops on your floor, which means taking the stairs if you want to visit someone in another room. The pool area was closed for most of the week we stayed. Bedbugs bit my legs, and other members of our team staying there were bitten too. Only one person at the front desk spoke English.

The main issue at S4 hotel is how it’s organized. They keep changing services and routines, and we weren’t always properly told about the changes. The staff are always nice, and the location is great, just a few blocks from commercial buildings and stores. Downtown takes 15 to 20 minutes by car or 30 to 40 by subway. The rooms are clean and modern.