Patricia F.
My husband and I had a bad experience this year. We paid a deposit for the reservation, but when we arrived to check in, the woman had forgotten us and hadn’t made the booking. We had nowhere to stay. The places she tried to find for us were either farther away or more expensive, so we had to drive home. We live almost 200 km away. After her mistake, we thought she’d arrange another hotel or somewhere else for us, but she only gave us a few contacts and we had to search again ourselves. We couldn’t find anything because it was the peak period around New Year’s. Be careful when booking and confirm the reservation was actually made. We did get the amount we’d paid refunded.
