Casa DV Cabanas

I booked this place on Booking.com a month ahead and got a confirmation email, but on check-in day nobody was at the property. I waited an hour before the host arrived. They said a system error meant they had no record of my reservation, and every room was already booked for that day. I reported it to Booking.com, who said it was the host's responsibility. I had to find somewhere else to stay that same day.

Raul, the manager, was a big help!

The location is very good, though the island is small enough that you can walk to almost everything. For the price, the amenities feel minimal. A shelf for belongings from your suitcase would be useful, and the water pressure and temperature are unpredictable.

The room was clean and nicely furnished, and it had everything we needed otherwise. We stayed 11 nights but never got the second towel that was said to be provided for longer stays. I asked politely by leaving a note in the housekeeping hut, but still didn't receive one. The confirmation email said we'd get bicycle codes, but we didn't. When we asked on WhatsApp using the number in the room's information folder, we were told the person responsible wasn't in charge. It was a bit noisy with golf carts driving past and playing music, though I suppose that's part of the island experience 😉