DoubleTree by Hilton Edmonton Downtown
About this property
Popular facilities
See all facilitiesGood to know
- Check-in
- From 16:00
- Check-out
- Until 12:00
- Breakfast
- Available
- Reception
- 24/7
- Accessibility
- Wheelchair accessible
- Late checkout
- Available for a fee
- Luggage storage
- Available
- Languages
- English, Multi-language staff
- Smoking
- Smoke-free
- Children
- Family friendly
- Room types
- 4
Room Information
Rooms
1 / 6 1 Bedroom Double Suite
- 2 guests
- full double bed
- Private bathroom
- air-conditioning
- coffee
- fridge
- hairdryer
- kitchen
- mirror
- private-bathroom
- safe
- telephone
- toiletries
- towels
- tv
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Standard Double room
- 2 guests
- full double bed
- Private bathroom
- air-conditioning
- blackout-blinds
- coffee
- desk
- fridge
- hairdryer
- heating
- iron
- private-bathroom
- safe
- shower
- soundproofing
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Standard Quadruple room
- 4 guests
- Private bathroom
- air-conditioning
- blackout-blinds
- coffee
- desk
- fridge
- hairdryer
- heating
- iron
- private-bathroom
- safe
- shower
- soundproofing
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Double Suite
- 2 guests
- full double bed
- Private bathroom
- coffee
- fridge
- hairdryer
- mirror
- private-bathroom
- safe
- telephone
- toiletries
- towels
- tv
- wi-fi
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Guest reviews
Recent reviews shared by hotel guests
calvin B.
We liked the gym, which had equipment like a Peloton bike and water row machine, and the hotel also has a hot tub, a small confectionary area, and paid underground parking. Getting there was confusing at night because there were no signs or curb markings showing where the main drop-off entrance was. The parking elevator is separate from the hotel elevator, so you have to exit at the main floor and transfer. The neighborhood felt sketchy, and I didn't feel safe walking around after dark. A couple of homeless men tried to grab my small toothpaste box when I went to the convenience store behind the hotel, as the front desk lady had suggested. I hurried back to the lobby and saw the young security guard looking at his phone. Reception also didn't have toothpaste available that day, which seems like an inventory problem. The staff were generally cheerful and helpful, though the night security didn't seem interested in his duties. My room appeared to be accessible because of the bathroom layout, but there was no trash bin in the bathroom. The TV had no kids' channel such as Treehouse. The bed was adequate, and there was a Keurig, a safe, and an ironing table. The air conditioning was so loud that we used earplugs to sleep. There isn't a complimentary breakfast buffet, though they do have a breakfast menu. We tried the regular platter with toast, egg, sausage, and hash browns, which cost almost $30. Probably won't come back to this location.
arjun D.
I’d rate this seven stars. The rooms were spotless, roomy, and well equipped, and the spa and high tech facilities were great. Breakfast was delicious each morning. The staff were welcoming and helpful the whole time, and went out of their way for guests. ❤️
Tenzin L.
The location worked perfectly for us, with the convention centre close enough to walk to, and nearby hotels were more expensive. Our room was very clean and matched the photos. The front desk and housekeeping staff were kind and friendly. We'd had a bad stay at Hilton NYC, so I'm glad we gave Hilton another chance and booked DoubleTree by Hilton Edmonton. For a 3-star hotel, it was much better than the NYC high-rise. The hot tub was out of order while we were there, which was a shame. I'd recommend it for a downtown Edmonton stay.
Ethan M.
The room itself was nice enough, but the restaurant took over an hour to bring our food, and my salmon was raw in the middle. The waitress apologized and offered free dessert. Then the restaurant manager came over and asked if everything was okay in a really strange way. My Local booked the hotel for a union event and was covering everything. At checkout, the front desk tried to charge several of us $30 a night for parking, though they eventually waived it. Communication among the staff seemed nonexistent. It wasn't a good experience.
Megan F.
We had a good time here, though a few things got in the way. The TV remote only worked when I stood very close, and my room stayed freezing even with the heat turned all the way up. I couldn't find any public parking spaces outside the building. I also wasn't sure when the hot tub had last been cleaned, since there were quite a few particles floating in the water.
Amenities
Everything available at this property
General Services
67 available- ATM
- Shopping on site
- Computer
- Air conditioning
- 24 Hour Reception
- Elevator/lift
- Currency exchange
- Smoke Free Property
- Security guard
- Gift shop
- Express Check In/Check Out
- Television in lobby
- Terrace
- Fire Extinguisher
- Room service
- Indoor Fireplace
- Smoke Detector
- Luggage storage
- Laundry
- Safe Deposit Box
- Concierge services
- Dry Cleaning
- Microwave oven
- Taxi booking
- Personal protection equipment for staff
- Extra decontamination measures
- Personal protection equipment for guests
- Contactless Check In And/Or Check Out
- Additional Measures Against COVID 19
- Year of construction
- Year of most recent renovation
- Total number of rooms
- Number of floors (annexe)
- Double rooms
- Suites
- hotel
- American Express
- MasterCard
- Visa
- City centre
- Bus/Train station
- Nearest Bus / Metro Stop
- Airport
- Entertainment Area
- Check In Hour
- Check Out Hour
- Late Check Out
- Mobile phone coverage
- Laundry service
- Launderette
- Multilingual staff
- 24 Hour Security
- Air conditioning in public areas
- Hotel safe
- Currency exchange facilities
- Cloakroom
- Lift access
- Luggage room
- Printer
- Audio Visual Equipment Rental
- LGTBIQ friendly
- Deposit on arrival
- Identification card at arrival
- No hen/stag or any other parties allowed
- Non Smoking Establishment
- Minimum Check In Age
- Credit card is compulsory as a deposit, no deposit in cash is accepted
Accessibility
3 available- Accessibility features
- Wheelchair Accessible
- Wheelchair access to restaurant
Internet
2 available- Free Wi Fi
- Wi Fi
Parking
3 available- Parking
- Parking nearby
- Car park
Meals
8 available- Bar
- Breakfast
- Restaurant
- Snack bar
- Kitchen
- Dining area
- À la carte lunch
- À la carte dinner
Business Services
3 available- Business center
- Event facilities
- Conference Hall
Recreation & Wellness
2 available- Spa
- First Aid Kit
Pool and beach
1 available- Indoor Pool
Sports
3 available- Fitness facilities
- Gym
- Fitness
Pets
1 available- Small pets allowed (under 5 kg)
Room Amenities
1 available- Family room
Languages
2 available- English
- Multi Language Staff
What's nearby
Explore attractions, restaurants and transport around the hotel
44 m 1 min walk
109 m 1 min walk
464 m 6 min walk
97 m 1 min walk
Attractions
20- Art Gallery of Alberta464 m 6 min walk
- Royal Alberta Museum556 m 7 min walk
- ICE District962 m 12 min walk
- Muttart Conservatory1.1 km 13 min walk
- GTFO Escape Entertainment1.4 km 17 min walk
Restaurants
20- Double Greeting Won Ton House97 m 1 min walk
- China Town - Downtown Edmonton, AB109 m 1 min walk
- Noodle Maker189 m 2 min walk
- 7-Kitchens Restaurant196 m 2 min walk
- The Moth Cafe243 m 3 min walk
Transit
20- Edmonton International AirportAirport26.7 km
- 1166Bus44 m 1 min walk
- 96 Street & Jasper AvenueBus64 m 1 min walk
- QuartersTrain109 m 1 min walk
- 96 Street & 102A AvenueBus167 m 2 min walk

Stay rules
Important conditions for your stay
Fees and optional services
Deposit
Deposit required