Best Western Fireside Hotel
About this property
Popular facilities
See all facilitiesGood to know
- Check-in
- From 15:00
- Check-out
- Until 10:00
Guest reviews
Recent reviews shared by hotel guests
Elaine R.
After a long, busy day that included traveling all the way to Niagara Falls, I arrived to check in and was told there was no hot water in any of the rooms. I hadn't received any warning before getting there, when I might have had time to find another place or decide not to make the trip. I couldn't stay as a result. They gave me a full refund, but offered nothing else to make up for the major inconvenience. They could have arranged a room at another local hotel or offered a discount on a future stay. It left me thinking they don't know how to run a business.

Marc-André G.
The breakfast was basic but fine, and the price was good. The hotel itself is old, though, and the rooms seem poorly renovated. The pool was freezing, with old facilities. They advertise a secondary parking lot at Clifton Hill, but it's actually on Stanley Avenue, about a 20 minute walk from Clifton Hill.
Linda F.
The manager upgraded my friend and me to two rooms on the main, second floor, at no extra cost when we checked in. We'd booked two standard rooms for one night before going to the Shaw Festival in Niagara on the Lake. Both rooms were pleasant and spotless, with really comfortable beds, and we enjoyed the delicious, nutritious breakfast. We'd definitely stay again for the Shaw Festival.
Wendy L.
We had a hot continental breakfast, access to the pool and sauna, and friendly staff who were always at the front desk. Check-in and checkout were easy. River Rapids Inn met what I expected from a higher end budget hotel offering value, which helps explain why families like it. The hallways and rooms could use some updating, and traffic from the busy road may be audible depending on your room, so earplugs could help. It's a solid budget choice, about a 10 minute drive downtown.
Laura B.
I've stayed here several times over the years and really like the place. I got to know some of the staff, a really nice family, and the service has always been lovely. There are lots of breakfast choices. The rooms are spacious and very clean, and since it's away from the main attractions, it's peaceful too.
Amenities
Everything available at this property
General Services
3 available- Air conditioning
- Radio
- Laundry
Meals
2 available- Bar
- Restaurant
Business Services
2 available- Business center
- Conference Hall
Recreation & Wellness
2 available- Sauna
- Spa
Pool and beach
1 available- Swimming pool
Sports
1 available- Gym
Room Amenities
3 available- Fridge
- TV
- Hairdryer
What's nearby
Explore attractions, restaurants and transport around the hotel
169 m 2 min walk
623 m 8 min walk
437 m 5 min walk
159 m 2 min walk
Attractions
20- White Water Walk437 m 5 min walk
- Whirlpool Aero Car618 m 8 min walk
- Whirlpool State Park652 m 8 min walk
- Aquarium of Niagara2.2 km 28 min walk
- Niagara Parks Botanical Gardens2.4 km 30 min walk
Restaurants
20- Big Hungry Moose159 m 2 min walk
- Maple Leaf Place178 m 2 min walk
- Fork You Restaurant226 m 3 min walk
- Rivers Edge Restaurant242 m 3 min walk
- IHOP484 m 6 min walk
Transit
20- Niagara Falls International AirportAirport9.4 km
- Hollands International FieldAirport29.1 km
- Souvenir CityBus169 m 2 min walk
- White Water Walk SouthBus429 m 5 min walk
- White Water Walk NorthBus458 m 6 min walk

Stay rules
Important conditions for your stay