Sundance Lodge

I've stayed here twice this year. The rooms were nice, and the staff were really friendly, but getting around by elevator is a nightmare. There's only one, and its programming is worse than Apple Intelligence. Parking can be a pain on some days, though it's better on others.

This aging hotel is right beside the slopes and central lifts, so the location is very convenient. It offers adjoining rooms, allows dogs, and has a solid gear room. The parking works as long as your vehicle is under 6 feet 4 inches tall. Mine fit, but my family's other car with a roof box didn't. Our rooms had a hot plate style stovetop and a larger dorm fridge, which was more than enough for all the cooking we did. Service is limited, if there is any. The main problem here and at much of Sun Peaks is the uneven quality of staff. I suspect it's because guest workers turn over a lot year to year, or maybe even month to month. Some people were amazing, while with others it felt like we had to explain how to open a bottle of wine.

My kids and I enjoy staying here, and I’d recommend it. The service is excellent and the location is great, though the rooms feel very dated and could use a renovation.

Robyn at the front desk was exceptionally attentive and helpful the whole time. The last part of our trip, my mom and I stayed in the 4th-floor, 2-bedroom Clock Tower suite, which had two bathrooms, TVs in both bedrooms, and a spacious balcony looking out over the main square. Waking up to the mountain views was a lovely way to finish the visit. Before that, we each had a simple but comfortable room with a fully equipped kitchen and great water pressure. We had a wonderful stay at Sundance Lodge.