Harjit S.
The toilet overflowed after we reported it, and we had to use towels to clean up. Then they charged us for the extra towels. We were also accused of being extremely loud, though only my wife and friend were awake and talking. On top of that, they billed us $200 because we left a pizza box and a pan in the sink. This feels like a huge scam, and I’ll never book with them again. The staff member was sour and rude, blaming us for everything instead of helping. I think her name was charlotte. She should be taught how to speak to customers who spend their hard-earned money there.
