Laguna di Lugano

There were a few good things: the place was roomy, the rooms were big and clean, there were Nespresso pods, and the balcony had a beautiful view. But I can’t recommend this rental. We stayed in April 2026, six people, and the pillows were the worst part. There weren’t enough, and the ones there were disgusting, flat, yellow, stained, and dirty. All the mattresses sagged and were very uncomfortable. Three fans were broken, and the vacuum was broken too. The toilet paper holder was loose and tilted, so the roll kept falling off. The hand soap dispensers were empty, with just one bar of soap for each bathroom. There were no paper towels, so we had to buy our own, and there was very little dish detergent. No mop or broom either. There weren’t nearly enough outlets, so we had to plug the kettle in the hallway and heat water on the floor. The upper corner kitchen cabinet wouldn’t close unless you slammed it. The balcony table was warped. There was only one couch that seats three, though there’s definitely room for a loveseat in that room. This was our third rental on vacation. The other two were wonderful, but this last one was atrocious. My advice is to stay away and find somewhere better.