Hotels in ZERMATT, CH
Aristella Swissflair Hotel & Apartements
Smoke-freeFamily friendly
About this property
Good choice if you’re looking forward to taking some rest at the hotel as much as to walking around the city. Hotel "Aristella Swissflair Hotel & Apartements" is located in Zermatt. This hotel is located in the very center of the city. Before going to bed, you can walk around the main landmarks of the city. You can take a walk and explore the neighbourhood area of the hotel. Places nearby: Zermatt-Furi Ski Lift, Matterhorn Express Ski Lift and Matternhorn-gracier paradise Ski Lift.
Location
Spend an evening in a nice atmosphere of the bar. You can stop by the restaurant. Free Wi-Fi on the territory will help you to stay on-line. Also, the following services are available for guests at the hotel: a sauna, a steam bath and a spa center.
Ski and snowboard fans will enjoy a skiing area, ski facilities rental and ski passes. You won’t be bored as at the hotel you will find a library. Children will be happy, there is a playroom for them. Want to have an excursion? Consult the tour assistance desk of the hotel.
For the free movement around the city, the hotel offers a transfer for you. Accessible for guests with disabilities: the elevator helps them to go to the highest floors. At the guests’ disposal, there’s also a laundry, dry cleaning, an ATM, ironing, a safe-deposit box and a concierge. The staff of the hotel will be happy to talk to you in English, Italian, German and French.
At the hotel
The room is warmly decorated and has everything you need to have a rest after a long eventful day. There is a shower, a TV, a mini-bar, a bathrobe and slippers. Please note that the listed services may not be available in all the rooms.
Room amenities
Popular facilities
See all facilitiesGood to know
- Check-in
- From 15:00
- Check-out
- Until 11:00
- Accessibility
- Wheelchair accessible
- Luggage storage
- Available
- Languages
- German, English, Italian +3
- Smoking
- Smoke-free
- Children
- Family friendly
- Room types
- 4
Room Information
Rooms
1 / 6 Deluxe Double room with balcony and with mountain view
- 2 guests
- full double bed
- Private bathroom
- balcony
- bathrobe
- blackout-blinds
- coffee
- desk
- hairdryer
- heating
- hypoallergenic
- mini-bar
- private-bathroom
- safe
- slippers
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1 / 6 Standard Double room
- 2 guests
- full double bed
- Private bathroom
- bathrobe
- blackout-blinds
- coffee
- desk
- fridge
- hairdryer
- heating
- hypoallergenic
- mini-bar
- private-bathroom
- safe
- slippers
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1 / 6 Standard Double room with balcony and with mountain view
- 2 guests
- full double bed
- Private bathroom
- balcony
- bathrobe
- blackout-blinds
- coffee
- desk
- hairdryer
- heating
- hypoallergenic
- mini-bar
- private-bathroom
- safe
- slippers
What's the price for your stay?
Add your dates to see current rates.
1 / 5 Economy Double room
- 2 guests
- full double bed
- Private bathroom
- bathrobe
- blackout-blinds
- coffee
- desk
- fridge
- hairdryer
- heating
- hypoallergenic
- mini-bar
- private-bathroom
- safe
- slippers
What's the price for your stay?
Add your dates to see current rates.
Guest reviews
Recent reviews shared by hotel guests
Guest Rating
9.6/10
Excellent Featured review
mihai P.
10/10
The Spycer restaurant was outstanding, easily the best in Zermatt. We felt very comfortable at the hotel, which is well placed in the city center. The staff were extremely kind and helpful, and the cleanliness throughout was excellent.
Rina S.
10/10
The room, spa, view, and breakfast were all lovely. The ladies at the restaurant, reception, and housekeeping were super kind. Can't recommend it enough, we're definitely coming back!
Youssef A.
2/10
My expensive ski goggles were stolen from the ski room, and the hotel showed no concern or offered any help or compensation. The whole experience was awful. The advertised heating and floor heating didn't work, and we spent the nights freezing while staff acted as if everything was normal. The bathroom door had no lock, so there was no privacy, and the maid came into our room three times in the morning while we were asleep without knocking. The room wasn't cleaned properly, with dusty corners, and the pillow wasn't changed daily. For the price, that's ridiculous. Breakfast tasted old, as if it had been served over and over, and was not fresh or enjoyable. The TV and phone were old, and the phone didn't work. We got no help with transport either. Nobody helped us get from the train station to the hotel, and when we asked about transport for an early 7 a.m. train, we were told the hotel bus didn't run then. Reception closes at 9 p.m., leaving no one to help after that. Poor service, no privacy, bad food, no support, and missing belongings. One of the worst hotel stays I've had. I'd strongly recommend staying somewhere else.
Carol H.
10/10
We stayed in a Panorama view room, with excellent views of the Matterhorn. It was clean and spacious, with plenty of room to put our clothes away. Great hotel!
Hannah P.
10/10
Those daily chocolates on the pillow were a lovely little extra. We loved our three nights in Zermatt, with friendly, helpful staff, a comfortable room, and fantastic Matterhorn views whenever the clouds cleared. We could enjoy the view inside or from the balcony. Breakfast was delicious each morning, with a great selection and very attentive staff. The hotel's location made it easy to walk to restaurants and sights around town, and it was about a 10-minute walk from the train station. We'd happily stay again and highly recommend it.
Amenities
Everything available at this property
89 Facilities
General Services
52 available- ATM
- Elevator/lift
- Currency exchange
- Smoke Free Property
- Heating
- Ticket assistance
- Garden
- Terrace
- Reception desk
- Room service
- Laptop safe
- Ironing
- Laundry
- Safe Deposit Box
- Concierge services
- Dry Cleaning
- Shoe shine
- Luggage storage
- Wake Up Service
- Telephone
- Diet menu (on request)
- Packed Lunches
- Airport transportation
- Transfer services
- Tour assistance
- Library
- Hiking
- Sun Deck
- Total number of rooms
- Number of floors (main building)
- Single rooms
- Double rooms
- hotel
- Check In Hour
- Check Out Hour
- Laundry service
- Multilingual staff
- Bellboy service
- Hotel safe
- Currency exchange facilities
- Cloakroom
- Lift access
- Concierge
- Newspapers
- Luggage room
- Clothes dryer
- Ski storage
- Non Smoking Area
- Hot tub
- Non Smoking Establishment
- Snowboarding
- Ski pass
Accessibility
3 available- Accessibility features
- Wheelchair Accessible
- Wheelchair access to restaurant
Internet
2 available- Free Wi Fi
- Wi Fi
Meals
9 available- Minibar
- Bar
- Coffee/tea for guests
- Breakfast
- Breakfast in the room
- Restaurant
- Snack bar
- Kettle
- Breakfast buffet
Recreation & Wellness
3 available- Sauna
- Steam bath
- Spa treatments
Sports
1 available- Bike rental
Room Amenities
13 available- Non Smoking Rooms
- Soundproof rooms
- Family room
- Cable TV
- TV
- Hairdryer
- Shower/Bathtub
- Bathtub
- Shower
- Wardrobe/Closet
- Bathrobe
- Slippers
- Toiletries
Languages
6 available- German
- English
- Italian
- French
- Multi Language Staff
- Portuguese
What's nearby
Explore attractions, restaurants and transport around the hotel
60 places nearby
Closest Bus Brücke zum Steg
129 m 2 min walk
Closest Train Legendär
351 m 4 min walk
Top attraction nearbyMountaineer's Cemetery
137 m 2 min walk
Dining nearby 20 Restaurants
6 m 1 min walk
Attractions
20- Mountaineer's Cemetery137 m 2 min walk
- Kirchbrücke147 m 2 min walk
- Matterhorn Museum - Zermatlantis255 m 3 min walk
- Pfarrkirche St. Mauritius262 m 3 min walk
- Viewpoint Matterhorn288 m 4 min walk
Restaurants
20- Restaurant Spycher6 m 1 min walk
- Nespresso Point19 m 1 min walk
- Restaurant Alm90 m 1 min walk
- Café Kitchen105 m 1 min walk
- Restaurant Avena111 m 1 min walk
Transit
20- Brücke zum StegBus129 m 2 min walk
- KirchbrückeBus143 m 2 min walk
- VispaBus190 m 2 min walk
- GetwingbrückeBus247 m 3 min walk
- LegendärTrain351 m 4 min walk
Stay rules
Important conditions for your stay
Check-in15:00 – 19:00Front desk timing
Check-out11:00Departure timing