Hotel Ambiance
About this property
Popular facilities
See all facilitiesGood to know
- Check-in
- From 16:00
- Check-out
- Until 11:00
- Parking
- Available
- Pets
- Allowed
- Accessibility
- Wheelchair accessible
- Luggage storage
- Available
- Languages
- German, English, Italian +2
- Smoking
- Smoke-free
- Room types
- 4
Room Information
Rooms
Deluxe Double room with balcony and with mountain view
- 2 guests
- full double bed
- Private bathroom
- balcony
- bathrobe
- desk
- hairdryer
- heating
- pillows
- private-bathroom
- safe
- tea
- towels
- tv
- wi-fi
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Double Suite
- 2 guests
- full double bed
- Private bathroom
- balcony
- bathrobe
- blackout-blinds
- desk
- hairdryer
- heating
- mirror
- pillows
- private-bathroom
- safe
- tea
- telephone
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1 / 6 Double Suite with balcony
- 2 guests
- full double bed
- Private bathroom
- balcony
- bathrobe
- blackout-blinds
- desk
- hairdryer
- heating
- mirror
- pillows
- private-bathroom
- safe
- tea
- telephone
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1 / 6 Economy Double room
- 2 guests
- full double bed
- Private bathroom
- balcony
- bath
- bathrobe
- bedsheets
- coffee
- hairdryer
- heating
- private-bathroom
- safe
- slippers
- tea
- telephone
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Guest reviews
Recent reviews shared by hotel guests
Harold B.
The view of the Matterhorn was incredible, and Alain and Stephanie made our trip a really enjoyable experience. This clean, spacious chalet-style hotel is family-owned and run by the third generation, right in the heart of Zermatt near the restaurants and shopping. The front desk staff were sweet, informative, and helpful, and everyone was friendly. We'll definitely come back.
Sophie M.
The small uphill walk from the train station is worth it for the view, though anyone traveling with older family or lots of bags on a warm day might find a taxi easier. Hotel AMBiANCE felt like a quiet retreat, central but set away from the crowds on Bahnhofstrasse. We stayed in the Junior Suite with Matterhorn view. It looked like the photos, but the balcony wasn't shown, and it was a lovely spot for early mornings or sunset alpenglow. Stephanie and Alain were wonderful hosts, and the family-run inn showed care in all the details. Breakfast had a good range for different tastes and dietary needs. After a day hiking, skiing, or doing other activities, the sauna and whirlpool were great for relaxing. Highly recommend.
Daniel F.
Breakfast was fabulous, with everything we could want. The rooms were really large, and we had a perfect Matterhorn view from the window. We were warmly welcomed and treated so well, and the hotel was immaculate. A lovely place, highly recommend!
Patricia G.
We were here for four days and three nights of skiing, and the hospitality was the best. It's a cozy, sweet, family-run hotel, about a 10-minute walk from the station, with taxis readily available. Book a taxi through the hotel and they'll give you a voucher. The first-floor ski room and storage room were handy, as were the sauna and outdoor hot tub. They even offered drinks while we were outside. My room was smaller than I expected, but I was on my own; with a partner I'd choose a larger one. The views were incredible, and the hosts were spectacular. I accidentally left personal items in the safe. By the time the hotel got in touch, I'd already left town, but they're shipping my things back to me in the States, which was very kind.
Yating C.
We had a spotlessly clean room, and the staff and owner were genuinely friendly and helpful, going out of their way to make the trip memorable. The hotel has a warm, cosy, relaxing feel throughout. Its position slightly uphill from the center made it quieter, while still being convenient for reaching both the train station and cable cars. We couldn't find fault with our stay and would happily return. Just contact the hotel ahead of time if you'll arrive after 19:30, to make check-in go smoothly.
Amenities
Everything available at this property
General Services
28 available- Computer
- Smoke Free Property
- Heating
- Newspapers
- Ticket assistance
- Garden
- Terrace
- All Spaces Non Smoking (Public And Private)
- Reception desk
- Linens
- Safe Deposit Box
- Concierge services
- Shoe shine
- Luggage storage
- Wake Up Service
- Telephone
- Packed Lunches
- Tour assistance
- Hiking
- Sun Deck
- Ski storage
- Skiing
- hotel
- MasterCard
- Visa
- Check In Hour
- Check Out Hour
- Lift access
Accessibility
2 available- Upper floors accessible by elevator
- Accessibility features
Internet
2 available- Free Wi Fi
- Wi Fi
Parking
1 available- No parking
Meals
5 available- Bar
- Breakfast
- Restaurant
- Vending machine
- Kettle
Business Services
2 available- Meeting and presentation facilities
- Conference Hall
Recreation & Wellness
3 available- Spa tub
- Sauna
- Spa
Pool and beach
2 available- Pool facilities
- Beach/pool towels
Children
1 available- Playroom
Pets
1 available- Pets allowed
Room Amenities
7 available- Non Smoking Rooms
- Cable TV
- TV
- Hairdryer
- Shower/Bathtub
- Wardrobe/Closet
- Toiletries
Languages
5 available- German
- English
- Italian
- French
- Multi Language Staff
What's nearby
Explore attractions, restaurants and transport around the hotel
210 m 3 min walk
282 m 4 min walk
209 m 3 min walk
100 m 1 min walk
Attractions
20- Kirchbrücke209 m 3 min walk
- Mountaineer's Cemetery223 m 3 min walk
- Matterhorn Museum - Zermatlantis347 m 4 min walk
- Pfarrkirche St. Mauritius351 m 4 min walk
- Viewpoint Matterhorn369 m 5 min walk
Restaurants
20- Nespresso Point100 m 1 min walk
- Restaurant Spycher114 m 1 min walk
- Stockhorn by the rex124 m 2 min walk
- Restaurant Arvenstube125 m 2 min walk
- Pizzeria Roma135 m 2 min walk
Transit
20- KirchbrückeBus210 m 3 min walk
- Brücke zum StegBus228 m 3 min walk
- VispaBus272 m 3 min walk
- LegendärTrain282 m 4 min walk
- GetwingbrückeBus298 m 4 min walk

Stay rules
Important conditions for your stay
Fees and optional services
Deposit
Pet deposit required