Hotel Cruz Del Sur
About this property
Popular facilities
See all facilitiesGood to know
- Check-in
- From 15:00
- Check-out
- Until 12:00
- Pets
- Not allowed
- Luggage storage
- Available
- Room types
- 4
Room Information
Rooms
Deluxe Double room
- 2 guests
- full double bed
- Private bathroom
- desk
- hairdryer
- heating
- iron
- private-bathroom
- toiletries
- towels
- tv
- wardrobe
- wi-fi
Add your dates to see current rates.
Luxury Twin room
- 2 guests
- twin beds
- Private bathroom
- desk
- hairdryer
- heating
- iron
- private-bathroom
- toiletries
- towels
- tv
- wardrobe
- wi-fi
Add your dates to see current rates.
1 / 6 Deluxe Suite
- Private bathroom
- desk
- hairdryer
- heating
- iron
- mirror
- private-bathroom
- safe
- telephone
- toiletries
- towels
- tv
- wardrobe
Add your dates to see current rates.
1 / 6 Family Suite
- Private bathroom
- desk
- hairdryer
- heating
- iron
- mirror
- private-bathroom
- safe
- telephone
- toiletries
- towels
- tv
- wardrobe
Add your dates to see current rates.
Guest reviews
Recent reviews shared by hotel guests
Wei C.
We arrived around 6 pm, my wife and I, but the reservation we'd made wasn't honored. They quoted a higher price than the advertised one, then added a fee for paying by credit card. We've never had that happen at any hotel we've stayed at around the world. The receptionist said room 308 was the best suite available, but it was dark and unclean, with mildew around the wash basin and stains on the walls. There was no heater, just a small portable one, and nowhere to charge our phones. I couldn't find anyone to buy a drink from, either. The shower head was held in place with a piece of string. The hotel is advertised as "NEW," which isn't true. It's old and run-down, and the elevator floor isn't level, a trip hazard that suggests poor maintenance. Another time, after we'd gone out to lunch, I rang the bell and waited 20 minutes for the receptionist to let us back in. Nobody came. I don't recommend this place and hope I never have to return.
Robert W.
The manager saved our trip. He asked about our plans, realized we might have the wrong bus stop, called the bus service to check where we needed to go, and even booked us a taxi. Without his help, we would have gone to the wrong place and missed our ride. The staff were friendly and very helpful too. I'd definitely stay here again next time I visit.
Natalia S.
They really need better management at this hotel.
Vittorio C.
Breakfast was fine, and the bathroom was spotless, though cramped. The room itself was a letdown: the beds were uncomfortable and the linens needed replacing. Then they switched us without warning to a larger, more expensive room, saying "the system failed" and that the one I'd booked wasn't available. Bad experience.
Benjamín A.
The location is the strongest point, especially if you need to get around downtown Concepción. I saw a very friendly person cleaning the room, and the buffet breakfast I had was fine, though nothing special. But the room was in very poor shape: the floor was dirty and stained, and the bed was small and badly made. I wouldn't recommend the hotel.
Amenities
Everything available at this property
General Services
10 available- 24 Hour Reception
- Smoking areas
- Ticket assistance
- No elevators
- Laundry
- Safe Deposit Box
- Concierge services
- Dry Cleaning
- Luggage storage
- Tour assistance
Internet
1 available- Free Wi Fi
Parking
1 available- Parking
Meals
4 available- Coffee/tea for guests
- Breakfast
- Restaurant
- Vending machine
Business Services
3 available- Business center
- Meeting and presentation facilities
- Conference Hall
Pets
1 available- Pets Not Allowed
What's nearby
Explore attractions, restaurants and transport around the hotel
45 m 1 min walk
125 m 2 min walk
351 m 4 min walk
15 m 1 min walk
Attractions
20- Plaza de la Independencia351 m 4 min walk
- UCSC Museum of Religious Art437 m 5 min walk
- Estatua de Condorito478 m 6 min walk
- Galeria de Arte El Caballo Verde512 m 6 min walk
- Casa Del Arte José Clemente Orozco860 m 11 min walk
Restaurants
20- Hugo Restaurante15 m 1 min walk
- Casino Los Leones54 m 1 min walk
- Cafe Rometsch110 m 1 min walk
- Fuente Alemana119 m 1 min walk
- Como ... Fina Estampa120 m 2 min walk
Transit
20- Freire - CastellónBus45 m 1 min walk
- Maipú - CastellónBus125 m 2 min walk
- Maipú - TucapelBus149 m 2 min walk
- Tucapel - FreireBus155 m 2 min walk
- Freire - Aníbal PintoBus179 m 2 min walk

Stay rules
Important conditions for your stay