Enjoy Pucon
About this property
Popular facilities
See all facilitiesGood to know
- Check-in
- From 16:00
- Check-out
- Until 12:00
- Breakfast
- Available
- Accessibility
- Wheelchair accessible
- Luggage storage
- Available
- Languages
- Spanish, English, Multi-language staff
- Smoking
- Smoke-free
- Children
- Family friendly
- Room types
- 4
Room Information
Rooms
Standard Double room
- 2 guests
- full double bed
- Private bathroom
- air-conditioning
- hairdryer
- heating
- mini-bar
- private-bathroom
- safe
- slippers
- telephone
- toiletries
- towels
- tv
- wardrobe
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Standard Twin room
- 2 guests
- twin beds
- Private bathroom
- air-conditioning
- hairdryer
- heating
- mini-bar
- private-bathroom
- safe
- telephone
- toiletries
- towels
- tv
- wardrobe
- wi-fi
Add your dates to see current rates.
Superior Double room
- 2 guests
- full double bed
- Private bathroom
- air-conditioning
- hairdryer
- heating
- mini-bar
- private-bathroom
- safe
- telephone
- toiletries
- towels
- tv
- wardrobe
- wi-fi
Add your dates to see current rates.
Standard Quadruple room
- 4 guests
- Private bathroom
- air-conditioning
- hairdryer
- heating
- mini-bar
- private-bathroom
- safe
- telephone
- toiletries
- towels
- tv
- wardrobe
- wi-fi
Add your dates to see current rates.
Guest reviews
Recent reviews shared by hotel guests
Wei L.
We arrived at 1 pm, but even though check-in was listed as 4 pm, we didn’t get into the room until 4:30. After a hike, all we wanted was to rest, so the wait was miserable. Getting someone at the front desk meant standing in line for about 15 minutes, and the service was rude and inefficient. The room didn’t feel worth the price either. I wouldn’t recommend it, unless you’re rich and don’t care about the service.
Petra N.
The location was the only real positive for us. Breakfast was okay, though it could have been better, and the rest of the stay left us feeling stressed when we had booked for a relaxing break. The minibar was locked until we paid a deposit, which could only be paid by card or cash. The sauna was limited to one hour a day and had to be booked, while using the pool required buying a swimming cap. I don’t think this hotel deserves five stars.
Haruka T.
Pucón is beautiful, and the hotel has a great location, but the place feels dated and more like a three-star hotel. We were told the casino was part of the hotel, yet getting in required presenting legal identification. That was frustrating after our documents had already been scanned at check-in. Foreign guests need to bring their passports, which doesn’t feel safe. Better communication would have helped.
Marco B.
The location is fantastic, the staff were great, and the food was good during our two nights in March. But the place needs renovation, and the carpets were dirty. It took ten minutes for the shower water to get hot. There were no in-room tea or coffee facilities, either. When I called reception, I was told room service could bring a jug of boiling water, but it doesn’t open until 7 am. So no early coffee, and no afternoon tea unless you arrange it that way. What a joke. There are better places to stay.
Eszter K.
You get a beautiful view whichever way the room faces, either across the lake or toward the volcano on the other side. The hotel is in a stunning spot at the lake’s edge, with good food and friendly service. A very nice place to stay.
Amenities
Everything available at this property
General Services
35 available- ATM
- Shopping on site
- Air conditioning
- Elevator/lift
- Smoke Free Property
- Heating
- Security guard
- Newspapers
- Ticket assistance
- Gift shop
- Garden
- Television in lobby
- Terrace
- Fire Extinguisher
- Outdoor furniture
- Reception desk
- Room service
- Ironing
- Luggage storage
- Laundry
- Safe Deposit Box
- Concierge services
- Dry Cleaning
- Telephone
- Cafe
- Shuttle
- Airport transportation
- Transfer services
- Tour assistance
- Casino
- Karaoke
- Nightclub
- Hiking
- Fishing
- Sun Deck
Accessibility
3 available- Accessibility features
- Wheelchair Accessible
- Wheelchair access to restaurant
Internet
2 available- Free Wi Fi
- Internet access
Parking
2 available- Parking
- Free parking nearby
Meals
8 available- Minibar
- Bar
- Breakfast
- Buffet breakfast
- Restaurant
- Restaurant (buffet style)
- Snack bar
- Bottled water (at extra charge)
Pool and beach
2 available- Swimming pool
- Indoor Pool
Room Amenities
5 available- Non Smoking Rooms
- Family room
- Cable TV
- Hairdryer
- Shower/Bathtub
Languages
3 available- Spanish
- English
- Multi Language Staff
What's nearby
Explore attractions, restaurants and transport around the hotel
694 m 9 min walk
698 m 9 min walk
85 m 1 min walk
76 m 1 min walk
Attractions
20- Plaza de Armas de Pucón85 m 1 min walk
- Casino Enjoy Pucón111 m 1 min walk
- Playa Grande de Pucón281 m 4 min walk
- Mirador El Cristo1.1 km 14 min walk
- Municipal de Pucon Park2.6 km 33 min walk
Restaurants
20- Restaurant Caburgua76 m 1 min walk
- Dominga Bistró Pucón83 m 1 min walk
- La Torre Del Artista118 m 1 min walk
- La Esquina140 m 2 min walk
- Amura Trattoria148 m 2 min walk
Transit
20- Vipu-RayBus694 m 9 min walk
- Terminal de Buses CurarrehueBus698 m 9 min walk
- Jet SurBus700 m 9 min walk
- PullmanBus703 m 9 min walk
- Terminal Bus TJM PucónBus719 m 9 min walk

Stay rules
Important conditions for your stay
Fees and optional services
Deposit
Deposit required
Deposit
Pet deposit required
Transfers
One-way Airport shuttle - Extra charge may apply