Gran Hotel Aysen
About this property
Popular facilities
See all facilitiesGood to know
- Check-in
- From 15:00
- Check-out
- Until 11:00
- Pets
- Not allowed
- Accessibility
- Wheelchair accessible
- Smoking
- Smoke-free
- Room types
- 4
Room Information
Rooms
1 / 3 Standard Double room
- 2 guests
- full double bed
- Private bathroom
- air-conditioning
- hairdryer
- private-bathroom
- shower
- towels
- tv
- wi-fi
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1 / 3 Standard Triple room
- 3 guests
- Private bathroom
- air-conditioning
- hairdryer
- private-bathroom
- shower
- towels
- tv
- wi-fi
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Standard room
- Private bathroom
- hairdryer
- heating
- private-bathroom
- shower
- towels
- wi-fi
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Comfort Triple room
- 3 guests
- Private bathroom
- hairdryer
- private-bathroom
- shower
- towels
- wi-fi
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Guest reviews
Recent reviews shared by hotel guests
James C.
The staff were genuinely helpful, and breakfast was good, though nothing remarkable. My room was clean but felt like a little box, and the common spaces were just as bare and functional. I expected to stay three nights but left after one.
Stuart D.
Three weeks after confirming my room, the hotel cancelled it.
Michael T.
The best place.
Ana M.
The facilities were clean and the staff very friendly. I especially liked the spacious dining room and the tasty food. Right next door there's a big, comfortable café with lots of pastries, and the hot chocolate and cake are worth trying. At an activity organized by Mowi Tourism, the chef served an exquisite four-seasons tasting menu.
Carlos R.
For a hotel charging over $100 USD a night, the service felt poor and the price didn't seem justified. The rooms were clean and the beds comfortable, but we had an unpleasant stay at the Gran Hotel in Puerto Aysén in March 2026. At breakfast the eggs were cold, and the bathroom bin for toilet paper had no lid, which seemed unhygienic. As foreigners, we also had a long, exhausting dispute over avoiding VAT, which we were entitled to do. When we arrived, nobody helped with our bags or showed us to the room. We asked for hot water or a kettle and the receptionist wouldn't help. Walesca at reception was particularly rude. Our ride was due at 12:00, yet staff were already checking us out at 11:12 and pressing us to leave. I don't recommend it.
Amenities
Everything available at this property
General Services
4 available- 24 Hour Reception
- Elevator/lift
- Smoke Free Property
- Laundry
Accessibility
2 available- Accessibility features
- Wheelchair Accessible
Internet
1 available- Free Wi Fi
Parking
1 available- Parking
Meals
2 available- Breakfast
- Restaurant
Pets
1 available- Pets Not Allowed
What's nearby
Explore attractions, restaurants and transport around the hotel
927 m 12 min walk
1.1 km 14 min walk
410 m 5 min walk
51 m 1 min walk
Attractions
20- Plaza de Armas410 m 5 min walk
- Oficina de Información Turística540 m 7 min walk
- Península Aysen637 m 8 min walk
- Letras Gigantes Puerto Aysen1.3 km 17 min walk
- Presidente Ibáñez Bridge1.4 km 18 min walk
Restaurants
20- Rincon Venezolano en la Patagonia51 m 1 min walk
- Puerto Burger58 m 1 min walk
- Restaurant "El Petiso patagón"69 m 1 min walk
- Restobar El Truco277 m 3 min walk
- El Rincon de la Plaza331 m 4 min walk
Transit
20- Puerto Aguas MuertasFerry927 m 12 min walk
- Cisnes - AysénBus1.1 km 14 min walk
- Buses AliBus1.4 km 18 min walk
- Buses SurayBus1.4 km 18 min walk
- Puerto Aysen - Puerto ChacabucoBus1.5 km 19 min walk

Stay rules
Important conditions for your stay