Ismael 312 Hotel
About this property
Popular facilities
See all facilitiesGood to know
- Check-in
- From 14:00
- Check-out
- Until 12:00
- Breakfast
- Available
- Reception
- 24/7
- Accessibility
- Wheelchair accessible
- Late checkout
- Available
- Luggage storage
- Available
- Smoking
- Smoke-free
- Room types
- 4
Room Information
Rooms
1 / 6 Superior Double room with balcony and with view
- 2 guests
- full double bed
- Private bathroom
- air-conditioning
- balcony
- desk
- hairdryer
- iron
- microwave
- mini-bar
- private-bathroom
- toiletries
- wardrobe
- with-view
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1 / 4 Standard Double room with balcony and with city view
- 2 guests
- full double bed
- Private bathroom
- air-conditioning
- balcony
- hairdryer
- iron
- mini-bar
- private-bathroom
- shower
- toiletries
- wardrobe
- with-view
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1 / 4 Suite with balcony and with view
- Private bathroom
- air-conditioning
- balcony
- desk
- iron
- microwave
- mini-bar
- mirror
- private-bathroom
- safe
- shower
- tea
- telephone
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1 / 6 Superior Twin room with balcony and with view
- 2 guests
- twin beds
- Private bathroom
- air-conditioning
- balcony
- desk
- hairdryer
- iron
- microwave
- mini-bar
- private-bathroom
- toiletries
- wardrobe
- with-view
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Guest reviews
Recent reviews shared by hotel guests
Bob H.
We loved the modern decor in both the hotel and our room, and the bed was comfortable with a hot shower. We stayed at Ismael Hotel for three nights. On our first night we arrived very late, but the front desk greeted us efficiently. The free buffet breakfast was excellent, with fresh fruit and eggs. The hotel sits beside a green park in a safe area, close to good restaurants and shops. One of my photos shows the view from our room. We loved Santiago and enjoyed our stay at Ismael hotel.

Nischal G.
The staff made us feel welcome right away, and Marcelo was especially kind. We arrived around 10:30 a.m. and asked politely if early check-in might be possible. They let us in at no extra charge, and Marcelo even invited us to have breakfast that morning. That kind of welcome really stood out. Breakfast was fantastic, and everyone we met was pleasant and often went out of their way to help. On our last day, they also let us check out late without charging extra. We felt so comfortable there that leaving made us a little sad. Thank you to Marcelo and the whole team for a wonderful stay. We can’t wait to come back!
Tony R.
We had lots to explore on foot, with parks, museums, and the metro all a short walk away. Sky Costanera was five metro stops away, and Viña Cousiño Macul Vineyard was an easy metro trip. The hotel staff were great. The front desk helped with directions and suggestions, and breakfast was good. The coffee and espresso were as good as or better than at the many Cafes nearby.
Pavel N.
The rooftop terrace has excellent views, and there’s a nice little pool. The hotel is centrally located, about ten minutes from the metro. Our room was clean and spacious, with a coffee maker, two coffee capsules, and a small bottle of water. A few maintenance issues were disappointing. The tiny balcony door wouldn’t shut fully, so traffic could be heard at night. One bed squeaked badly with every movement, and the glass bathroom door was missing its bottom track. Breakfast was fairly plentiful, including sliced fruit, though the coffee, as is common in Chile, wasn’t made with a real espresso machine. Staff were friendly, but check-in was set for 3 p.m. and couldn’t happen even a minute early. We actually got in about ten minutes later. They were probably still finishing the cleaning. Even so, it’s a very good hotel in a good location.
William J.
Marcelo at reception really stood out. The service felt thoughtful in the dining area and especially at the front desk. So many helpful touches made our group of eight from the States, Chicago and New Mexico, have a smooth visit.
Amenities
Everything available at this property
General Services
69 available- Computer
- Air conditioning
- 24 Hour Reception
- Elevator/lift
- Smoke Free Property
- Heating
- Newspapers
- Washing machine
- Express Check In
- Early Check In
- Late Check Out
- Design hotel
- Private Check In/Check Out
- Safe (in room)
- Iron and board
- Ironing
- Laundry
- Concierge services
- Luggage storage
- Diet menu (on request)
- Cafe
- Packed Lunches
- Shuttle
- Car rental
- Library
- Sun Deck
- Year of construction
- Number of floors (main building)
- Single rooms
- Double rooms
- Junior suites
- Superior rooms
- hotel
- American Express
- Diners Club
- MasterCard
- Visa
- City centre
- Bus/Train station
- Nearest Bus / Metro Stop
- Airport
- Harbour
- Ski slopes
- Check In Hour
- Check Out Hour
- Mobile phone coverage
- Car hire
- Transfer service
- Airport Shuttle
- Room service
- Laundry service
- Medical service
- Bellboy service
- Air conditioning in public areas
- Hotel safe
- Currency exchange facilities
- Cloakroom
- Lift access
- Garden
- Terrace
- Concierge
- Luggage room
- Clothes dryer
- Café
- Non Smoking Area
- Smoking area
- Picnic
- Snacks
- Non Smoking Establishment
Accessibility
1 available- Wheelchair Accessible
Internet
2 available- Internet access
- Wi Fi
Meals
6 available- Restaurant
- Snack bar
- Bar
- Poolside snack bar
- Breakfast
- Early bird breakfast
Business Services
4 available- Fax and copy machine
- Conference Hall
- Meeting room
- Business centre
Pool and beach
5 available- Outdoor pool
- Seasonal outdoor swimming pool
- Beach
- Outdoor freshwater pool
- Sun loungers
Sports
2 available- Bike rental
- Bicycle hire service
Children
1 available- Babysitting service
Room Amenities
3 available- Non Smoking Rooms
- Fridge
- Hairdryer (on request)
What's nearby
Explore attractions, restaurants and transport around the hotel
111 m 1 min walk
254 m 3 min walk
84 m 1 min walk
61 m 1 min walk
Attractions
20- Parque Forestal84 m 1 min walk
- National Museum of Fine Arts232 m 3 min walk
- Santa Lucía Hill466 m 6 min walk
- Municipal Theatre of Santiago763 m 10 min walk
- Plaza de Armas de Santiago857 m 11 min walk
Restaurants
20- Izakaya Yoko61 m 1 min walk
- Les Assassins80 m 1 min walk
- Bask Sushi Fusion80 m 1 min walk
- Bloom Café80 m 1 min walk
- Pizza Bella81 m 1 min walk
Transit
20- Aeropuerto Internacional Comodoro Arturo Merino BenítezAirport15.1 km
- (M) Bellas ArtesBus111 m 1 min walk
- Parque ForestalBus203 m 3 min walk
- Bellas ArtesMetro254 m 3 min walk
- Puente Purísima / Santa MaríaBus284 m 4 min walk

Stay rules
Important conditions for your stay
Fees and optional services
Baby cot
Baby cot (1 available) - Free
Parking
Parking - Extra charge may apply