Eveline T.
I was attacked and had my belongings stolen during a sudden overnight power cut, which made my stay here deeply disturbing and unsafe. The cameras recorded nothing during the incident, then started working again just after I raised the alarm, when the lights came back. The response made things worse. I was accused of lying instead of receiving help or seeing an investigation, and staff spoke rudely to me and did not take me seriously because I’m Anglophone and not fluent in French. This left me very concerned about security, emergency handling, and the treatment of English-speaking guests. Anglophones and anyone concerned about their safety should think carefully before staying here. Please choose somewhere that respects your safety and dignity.
