Armand T.
The setting is quiet, but the service feels poorly coordinated. Staff seem overwhelmed by the workload, and things get untidy. I’m not sure management takes feedback on board to improve.

Recent reviews shared by hotel guests
The setting is quiet, but the service feels poorly coordinated. Staff seem overwhelmed by the workload, and things get untidy. I’m not sure management takes feedback on board to improve.

It’s a nice place, though the infrastructure and customer service need work. It’s also far inside the quarter, and there’s usually no food available. It can get boring.
Oh.
The food is excellent, and everyone is warm and welcoming. I absolutely love this truly magnificent hotel. Guest and customer satisfaction seems to be a priority, and it’s a favorite spot for many celebrities in the country.
It’s a calm place for a stay or a relaxing break, and that quiet can be a real plus. The surroundings are modest, and the service is acceptable.
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