Phoenix Suyuan Hotel
About this property
Popular facilities
See all facilitiesGood to know
- Check-in
- From 14:00
- Check-out
- Until 12:00
- Luggage storage
- Available
- Smoking
- Smoke-free
- Room types
- 4
Room Information
Rooms
2 Bedrooms Family Suite
- Private bathroom
- mirror
- private-bathroom
- safe
- telephone
- toiletries
- towels
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1 / 6 Suite
- Private bathroom
- mirror
- private-bathroom
- safe
- telephone
- toiletries
- towels
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1 / 4 Deluxe Suite
- Private bathroom
- mirror
- private-bathroom
- safe
- telephone
- toiletries
- towels
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1 / 4 Family Suite
- Private bathroom
- mirror
- private-bathroom
- safe
- telephone
- toiletries
- towels
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Guest reviews
Recent reviews shared by hotel guests
MEI L.
There’s plenty nearby, including a shopping mall, Starbucks, 7-11, and bubble tea shops, and the metro ride to most attractions takes about 30 minutes. The hotel seems to have mostly business travelers, though families could stay here too. The breakfast is decent, with Western and local choices, and the Chinese restaurant’s “snow beef” was nice. The Peking duck was also pretty good, and not as expensive as overseas, though still a bit pricey. The pool is small but sufficient, but it closes at 10 pm, so fitting in a swim can mean rushing your day. There’s a gym, restaurants, and a more organized concierge that collects packages. Staff were polite, nice, and helpful. Rates are alright, especially if you have Hilton Honors rewards. Daguanying metro station is within walking distance, a few stops from Beijing West station, with a direct line to Universal Studios. The executive rooms are better. The standard rooms feel dated, with corners that seem aged or not well cleaned. Their see-through glass bathroom needs the automatic blinds activated for privacy, which is a nuisance. The biggest problem was the strong cigarette smell in standard rooms. Even after changing rooms, it came back after a while. Someone may be ignoring the no-smoking policy, and staff said it was hard to tell who. Since the air conditioning is centralized, smoke travels. It’s awful, and the air filtration needs improvement. Executive rooms seemed less affected, maybe because there are fewer rooms on that floor or they’re larger.

Anna R.
The breakfast is excellent, and the rooms and location are very good. The concierge desk was a letdown, though. When I asked where to book a New Year’s party, staff just pointed at a paper map and said, “go there in that area.” They didn’t engage, make suggestions, or offer useful local advice, so it felt more like a porter desk. During busy periods, lift use also isn’t managed, creating avoidable congestion. I used to work in security at the InterContinental Hotel in London connected to the O2 Arena, handling large events and awards, and trained, proactive staff can manage lifts effectively. The physical hotel is strong, but service and operations need serious improvement to meet the standard expected at this level.
Dylan W.
Breakfast was just so-so. The Corner Executive Room smelled smoky, though the heating worked very well. I heard no noise apart from a low hum from the streets below, and the views were decent for the location.
Sofia K.
The service attitude was good, and the exec lounge was good too. Everything worked well, and breakfast was alright. The rooms feel a bit old and tired, especially those carpets, which should be illegal by now 😅.
Frida N.
The staff were all kind and helpful, and I really liked the peaceful, wonderful bar-restaurant. Breakfast was delicious and amazing. One of the best hotels I’ve stayed in, highly recommended.
Amenities
Everything available at this property
General Services
15 available- Air conditioning
- Elevator/lift
- Currency exchange
- Smoke Free Property
- Heating
- Express Check In/Check Out
- Television in lobby
- Reception desk
- Room service
- Ironing
- Concierge services
- Dry Cleaning
- Luggage storage
- Wake Up Service
- Telephone
Meals
5 available- Bar
- Coffee/tea for guests
- Restaurant
- Bottled water
- Kettle
Room Amenities
4 available- Non Smoking Rooms
- Cable TV
- TV
- Slippers
What's nearby
Explore attractions, restaurants and transport around the hotel
58 m 1 min walk
690 m 9 min walk
4.6 km
401 m 5 min walk
Attractions
20- National Centre for the Performing Arts4.6 km
- Tiananmen Square5.3 km
- Tiananmen5.4 km
- National Museum of China5.6 km
- Meridian Gate5.6 km
Restaurants
20- 星巴克401 m 5 min walk
- 潮汕美牛肉丸火锅店508 m 6 min walk
- 德缘烤鸭店555 m 7 min walk
- 东兴楼892 m 11 min walk
- 帕米尔食府961 m 12 min walk
Transit
20- 北京首都国际机场Airport30.6 km
- 北京大兴国际机场Airport42.8 km
- 广外关厢Bus58 m 1 min walk
- 手帕口北街Bus273 m 3 min walk
- 广安门北Bus355 m 4 min walk

Stay rules
Important conditions for your stay