Ausotel Smart Baiyun Airport
About this property
Popular facilities
Good to know
- Parking
- Available for a fee
- Airport shuttle
- Free
- Luggage storage
- Available
Rooms
Estimated reference price
1 / 2 DOUBLE DELUXE
1 / 2 DOUBLE SUPERIOR KING BED
1 / 2 DOUBLE DELUXE KING BED
1 / 2 DOUBLE SUPERIOR
Guest reviews
Recent reviews shared by hotel guests
The airport location is handy, and there's a free shuttle, but pickup details aren't clear, so you have to call the hotel. The front desk staff speak only limited English. My room was hot when I arrived because the balcony doors had been left open, letting warm air in, and it took ages for the AC to cool the room. It seems to be their usual practice. I asked for a cool room that was ready, but was just handed a key to another room that was also hot, with the windows and doors open. Who wants to pay for a hot room when they need to rest?
There's a decent range of breakfast options. The airport shuttle runs at intervals, and you can check the times at their counter. Be there five minutes before it leaves. Staff weren't very friendly when we visited. There aren't any convenience stores or other facilities nearby, so it's really only suitable for an overnight stop before an early flight.
We were given this complimentary room by China Southern Airlines, and I expected an average stay because it was free. It turned out much better than I thought. The hotel is very close to the airport and offers free transfers both ways, which made getting there easy. Since there were three of us, I expected separate rooms, but the staff offered us a spacious room for three. They also checked our next flight time so the transfer would fit our schedule. The room was clean, cozy, and had what we needed. Wi-Fi was decent, though social media apps banned in China didn't work. Breakfast had plenty of choices, including bread and cereal as well as a DIY noodle station.
The rooms are good and the location is very nice, and breakfast was good too. But the reception staff were awful, so unfriendly and unhelpful. The older man and woman were especially bad, while the younger girls were friendlier. Teresa Hu was the only receptionist I liked. Never again.
The airport shuttle goes to and from the terminal, and breakfast was good. My room was very clean and the bed was comfortable. I couldn't have asked for more from a short stay.
Amenities
Everything available at this property
General Services
16 available- hotel
- 24 Hour Reception
- Car hire
- Airport Shuttle
- Room service
- Laundry service
- 24 Hour Security
- Bellboy service
- Hotel safe
- Lift access
- Shop
- Garden
- Luggage room
- Smoking area
- Game room
- Non Smoking Establishment
Internet
1 available- Wi Fi
Parking
1 available- Car park
Meals
2 available- Bar
- Restaurant
Recreation & Wellness
1 available- Massage
Sports
1 available- Fitness
Children
1 available- Babysitting service
Room Amenities
1 available- Family rooms
What's nearby
Explore attractions, restaurants and transport around the hotel
510 m 6 min walk
1.3 km 16 min walk
23.4 km
2.4 km 29 min walk
Attractions
20- Yuntai Garden23.4 km
- Guangzhou Sculpture Park23.9 km
- Guangzhou Zoo24.9 km
- Yuexiu Park25.5 km
- Dr. Sun Yat-sen's Memorial Hall26.3 km
Restaurants
20- KFC2.4 km 29 min walk
- 星巴克2.4 km 30 min walk
- Restoran Chinesse (Halal) Baiyun Airport2.4 km 30 min walk
- Lucky Restaurant International Banquet2.4 km 30 min walk
- Ishijah Coffee2.7 km 34 min walk
Transit
20- 广州白云国际机场Airport2.5 km
- 员工服务中心Bus510 m 6 min walk
- 机场南出口Bus633 m 8 min walk
- 商务航空楼(FBO)Bus641 m 8 min walk
- 广州空港博览中心Bus670 m 8 min walk
