Mercure Haikou City Center
About this property
Popular facilities
See all facilitiesGood to know
- Check-in
- From 12:00
- Check-out
- Until 12:00
- Accessibility
- Wheelchair accessible
- Luggage storage
- Available
- Smoking
- Smoke-free
- Room types
- 4
Guest reviews
Recent reviews shared by hotel guests
Martin K.
We spent two weeks here and upgraded to a two-room suite for the extra wardrobe space. That worked out well: it was roomy, with a nicely designed bathroom, a bathtub and separate shower, plus a coffee station with a kettle, coffee and tea. Both toilets had Japanese-style smart features, including heated seats and washing functions, something I hadn't come across in a hotel before. The bed was very comfortable, and the free laundry room has all the equipment needed for a longer stay. The hotel sits on a main street, so getting around Haikou by taxi was easy, and The MixC mall is nearby. Standard rooms are available too. One drawback was the weak air conditioning, which wasn't great in Haikou's hot, humid weather. Breakfast leaned heavily toward Chinese dishes, with few European choices. Staff spoke little English but were always willing to help. I'd recommend the place, especially for a longer visit, and the two-room suite suited our needs well.
aileen C.
The laundry room was the one thing I liked, and it was why I chose this hotel over better options. I won't stay here again. I had booked and paid in full through Expedia, but at check-in the front desk said there was no reservation. They later said the hotel had cancelled it because Expedia hadn't paid them, and wanted cash from me. To get the same room, I ended up paying on the spot at an excessive rate, double what I'd already paid. I couldn't tell who was at fault, but I was the one left dealing with it. I was in an Executive Suite with separate air conditioning for the living room and bedroom. The bedroom unit, the more important one, didn't work at all. The front desk said someone would check it and bring a fan. A man brought the fan but didn't even try the AC, and they wouldn't change my room. I got through several nights that way. It was a nightmare. The room also stank. One toilet smelled of pee, the other had clearly been smoked in. The shower was broken and the water pressure was a joke. Housekeeping randomly topped up the bottled water and coffee, in a way I couldn't make sense of.
Amenities
Everything available at this property
General Services
35 available- ATM
- Shopping on site
- Air conditioning
- 24 Hour Reception
- Elevator/lift
- Currency exchange
- Smoke Free Property
- Heating
- Security guard
- Washing machine
- Express Check In/Check Out
- Chapel
- Garden
- Terrace
- Private Check In/Check Out
- Allergy Free Rooms
- Room service
- Trouser press
- Indoor Fireplace
- Smoke Detector
- Locker
- Luggage storage
- Laundry
- Safe Deposit Box
- Shoe shine
- Telephone
- Diet menu (on request)
- Packed Lunches
- Car rental
- Transfer services
- Tour assistance
- Library
- Barbecue grill(s)
- Billiards
- Bowling
Accessibility
2 available- Accessibility features
- Wheelchair Accessible
Internet
2 available- Wi Fi
- Internet access
Parking
1 available- Electric car charging
Meals
10 available- Minibar
- Bar
- Breakfast
- Common kitchen
- Restaurant
- Snack bar
- Vending machine
- Poolside bar
- Bottled water
- Kettle
Sports
2 available- Free bicycle rental
- Bike rental
Room Amenities
8 available- Non Smoking Rooms
- Soundproof rooms
- Fridge
- TV
- Hairdryer
- Shower
- Slippers
- Toiletries
What's nearby
Explore attractions, restaurants and transport around the hotel
375 m 5 min walk
17.8 km
846 m 11 min walk
385 m 5 min walk
Attractions
20- Jinniuling Park846 m 11 min walk
- 万绿园1.2 km 15 min walk
- Century Park2.4 km 30 min walk
- The tomb of Hairui2.8 km 35 min walk
- 海口公园3.1 km
Restaurants
20- Provence Restaurant 普洛旺斯餐厅 西式牛排法国餐厅385 m 5 min walk
- 上邦百汇城468 m 6 min walk
- 星巴克662 m 8 min walk
- 唐阁中餐厅765 m 10 min walk
- Pizza Hut 必胜客828 m 10 min walk
Transit
20- 海口美兰国际机场Airport17.8 km
- 嘉华名都Bus375 m 5 min walk
- Автобусная остановкаBus586 m 7 min walk
- 萬綠園公交樞紐站Bus1.3 km 16 min walk
- 萬綠園Bus1.3 km 17 min walk

Stay rules
Important conditions for your stay