Mercure Hangzhou East Railway Station

The hotel is right by a big road, so light sleepers may want to choose somewhere else. There’s a bus stop about 20 m away, where you can take 278 Bus No to Fengqi. The nearest Metro is a 700 m walk, though if you can cycle, that’s another option. Service was a real plus. The receptionist with glasses spoke only a little English but tried her best, and helped me collect a lot of Taobao parcels from the back store. I forgot her name. After checkout, EMILY helped call a didi driver to Hangzhou East Railway Station, asked him to pull up to the lobby, and made sure my big luggages would fit. They even gave me mineral water after checkout. On level 3 there’s a washing machine and dryer. The aunty in charge helped dry my clothes when both dryers were occupied. Just leave your room number and remember to collect your laundry when you get back. They provide liquid detergent, softener, an antiseptic product I can’t remember (I only used two of them), and mineral waters to take as many as you want. The hot water was a bit disappointing in February, when it was still cold, because it ran very slowly. Ordering food through Meituan was super easy once the receptionist entered the address with the room number. When it arrived, a robot brought it to the door.