Chloe L.
The owner even suggested a cheaper bus from the airport to the accommodation instead of the Airport Express. That was thoughtful of him. A relative suddenly became critically ill, so we couldn't make our stay. When I explained what happened, the owner kindly contacted ezTravel for us and offered to help cancel the booking and get a refund. I'm incredibly grateful for his help, even though the trip hasn't happened yet. I sincerely recommend this hotel to anyone visiting Hong Kong. Helpful owners like this are rare. 🥹🤩
