Hilton Garden Inn Sanya China
About this property
Popular facilities
See all facilitiesGood to know
- Check-in
- From 15:00
- Check-out
- Until 12:00
- Accessibility
- Wheelchair accessible
- Late checkout
- Available
- Luggage storage
- Available
- Languages
- Multi-language staff
- Smoking
- Smoke-free
- Room types
- 4
Guest reviews
Recent reviews shared by hotel guests
Juan L.
The shower pressure was AMAZING, and breakfast was fine, with attentive staff. But I would NOT recommend staying here. The air conditioning in our King Room Balcony Seaview barely worked: after four hours set to 16 degrees with the fan on max, the room went from 30 to only 28 degrees. I called reception and they sent a technician, who just removed the intake filter. Even with my basic knowledge of air conditioning, I knew that wouldn’t help. The hotel never offered to move us. I was exhausted, so I fell asleep anyway. Another room in our booking had faulty air conditioning too. There was no exhaust fan in the bathroom, so it turned into a steam room. The room card was also terrible at registering. You had to hold it against the sensor for a good two or three seconds. I’d clearly stated how many people were staying, but they didn’t leave enough towels. When I asked for more, they arrived after 20 minutes, and staff handed them over rudely, as if I owed them an apology. Calls to reception mostly went unanswered, though staff were courteous enough when reached.
Long F.
We ran into a few problems at check-in, but Ella made up for them with excellent service recovery and helped make my kids very happy. Big kudos to Ella!
Graham C.
The staff were friendly and helpful, and the hotel was clean.
Dong L.
As a diamond member, I got an upgrade and the service was really good. The air conditioning, though, didn’t work properly. It stayed at 26 degrees all night. With working air con, this would have been a really nice stay.
Ledi C.
I stayed here with my parents for a couple of days. Breakfast was amazing, the service fantastic, and the front desk staff and doorman were super friendly and accommodating. Highly recommended.
Amenities
Everything available at this property
General Services
38 available- ATM
- Shopping on site
- Air conditioning
- 24 Hour Reception
- Elevator/lift
- Currency exchange
- Smoke Free Property
- Heating
- Security guard
- Ticket assistance
- Express Check In/Check Out
- Chapel
- Garden
- Terrace
- Late Check Out
- Private Check In/Check Out
- Allergy Free Rooms
- Room service
- Trouser press
- Smoking allowed in bedrooms
- Indoor Fireplace
- Locker
- Luggage storage
- Laundry
- Safe Deposit Box
- Concierge services
- Dry Cleaning
- Shoe shine
- Wake Up Service
- Deposit boxes
- Diet menu (on request)
- Packed Lunches
- Car rental
- Transfer services
- Tour assistance
- Library
- Barbecue grill(s)
- Billiards
Accessibility
2 available- Accessibility features
- Wheelchair Accessible
Internet
2 available- Wi Fi
- Internet access
Parking
1 available- Electric car charging
Meals
8 available- Bar
- Breakfast
- Common kitchen
- Restaurant
- Snack bar
- Vending machine
- Poolside bar
- Bottled water
Sports
2 available- Free bicycle rental
- Bike rental
Room Amenities
6 available- Non Smoking Rooms
- Soundproof rooms
- Fridge
- TV
- Hairdryer
- Slippers
Languages
1 available- Multi Language Staff
What's nearby
Explore attractions, restaurants and transport around the hotel
43 m 1 min walk
157 m 2 min walk
2.3 km 28 min walk
967 m 12 min walk
Attractions
20- 三亚湾2.3 km 28 min walk
- 椰梦长廊3.4 km
- China Sanya Phoenix Island3.9 km
- Luhuitou Park6.0 km
- Luhuitou Plaza6.1 km
Restaurants
20- 龙泉人椰子鸡汤967 m 12 min walk
- 星巴克1.1 km 14 min walk
- Casa Mia1.6 km 20 min walk
- Starbucks 星巴克1.7 km 21 min walk
- 星巴克1.8 km 23 min walk
Transit
20- 三亚凤凰国际机场Airport9.2 km
- 三亚河东路Train43 m 1 min walk
- 2, 4, 10Bus157 m 2 min walk
- Bus Stop (12, 42, 54)Bus186 m 2 min walk
- 3 банлиньBus187 m 2 min walk

Stay rules
Important conditions for your stay