Crowne Plaza Shanghai Nanjing Road by IHG
About this property
Popular facilities
See all facilitiesGood to know
- Check-in
- From 15:00
- Check-out
- Until 12:00
- Breakfast
- CNY 256
- Extra bed
- CNY 286 per guest/night
- Reception
- 24/7
- Accessibility
- Wheelchair accessible
- Late checkout
- Free
- Luggage storage
- Available
- Languages
- English, Multi-language staff, Chinese
- Smoking
- Smoke-free
- Room types
- 4
- Accommodates
- Up to 2 guests
Room Information
Rooms
1 / 6 Double Junior Suite
- 2 guests
- full double bed
- Private bathroom
- air-conditioning
- bathrobe
- desk
- fridge
- hairdryer
- iron
- mini-bar
- private-bathroom
- safe
- slippers
- tea
- telephone
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1 / 6 Premium Double room
- 2 guests
- full double bed
- Private bathroom
- air-conditioning
- bathrobe
- desk
- fridge
- hairdryer
- iron
- mini-bar
- private-bathroom
- safe
- slippers
- tea
- telephone
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1 / 3 Standard Double room
- 2 guests
- full double bed
- Private bathroom
- air-conditioning
- bathrobe
- desk
- fridge
- hairdryer
- iron
- mini-bar
- private-bathroom
- safe
- slippers
- tea
- telephone
Add your dates to see current rates.
1 / 6 Premium Twin room
- 2 guests
- twin beds
- Private bathroom
- air-conditioning
- bathrobe
- desk
- fridge
- hairdryer
- iron
- mini-bar
- private-bathroom
- safe
- slippers
- tea
- telephone
Add your dates to see current rates.
Guest reviews
Recent reviews shared by hotel guests
Jeremy L.
The location right on Nanjing Road was great, but the service was lacking. Even after showing my IHG membership as a Diamond Elite member, the doorman opened the door and helped us only once. Staff were around at the front desk and buffet, but didn't engage much. The room AC didn't work, and water leaked from the shower door. Housekeeping were the exception, eager to help and asking if we needed anything else. I wouldn't call this a five-star hotel. I've had better attention and service at three-star places. The Crowne Plaza in Guangzhou, on the other hand, was a five-star experience. The staff were friendly, helped with the door and luggage, and the decor was clean and modern. They recognized my Diamond Elite membership there.
Lim J.
The family room was much bigger and more spacious than we expected, and the stay felt comfortable and homely. The staff were busy but still patient and very helpful in understanding what we needed. The location is handy for taxis at the front entrance and exploring on foot from the back entrance, which opens onto Nanjing Road pedestrian street. There were no delivery robots, so we had to pick up Meituan orders from the lockers. In winter the central aircon was set to heating, and the twin room felt stuffy because its window couldn't be opened. The staff responded quickly and brought us a fan for circulation. We were very happy with the convenience and would stay again.
Ari M.
The breakfast was wonderful, with lots of variety, and the service was excellent. The rear entrance opens straight onto Nanjing Lu pedestrian walk, while the main entrance is on Jiujiang Rd. People's Square, or RenMin Guangchang, is the nearest metro station, about 200 metres away on Nanjing Lu. Higher-floor rooms facing east have excellent Bund views. Just wonderful.
Jing L.
Mr. Qi at Concierge used his own money to arrange a courier for me when I couldn't pay on the local courier's website. I really appreciated the help. The newer rooms are large, clean and well equipped, and the hotel is in a fantastic spot along Nanjing Road Pedestrian Street.
amina A.
The room was spotless, comfortable and ready for me, and the hotel service was excellent. Iris Zheng at reception really stood out. She greeted me warmly with a genuine smile, handled everything smoothly and quickly, and was consistently professional and courteous. Her kindness made the stay much easier and more enjoyable. Thanks to Iris Zheng and to the hotel management for choosing people who make such a difference to guests. This place deserves more than five stars.
Amenities
Everything available at this property
General Services
63 available- Shopping on site
- Air conditioning
- 24 Hour Reception
- Elevator/lift
- Currency exchange
- Smoke Free Property
- Heating
- Security guard
- Newspapers
- Ticket assistance
- Express Check In/Check Out
- Television in lobby
- All Spaces Non Smoking (Public And Private)
- Room service
- Smoke Detector
- Iron and board
- Laundry
- Safe Deposit Box
- Concierge services
- Dry Cleaning
- Luggage storage
- Wake Up Service
- Telephone
- Cafe
- Tour assistance
- Garage
- Year of most recent renovation
- Total number of rooms
- Number of floors (main building)
- Double rooms
- Suites
- hotel
- American Express
- JCB
- Diners Club
- MasterCard
- Visa
- Check In Hour
- Check Out Hour
- Late Check Out
- Mobile phone coverage
- Car hire
- Laundry service
- Multilingual staff
- 24 Hour Security
- Bellboy service
- Air conditioning in public areas
- Hotel safe
- Currency exchange facilities
- Cloakroom
- Lift access
- Shop
- Concierge
- Luggage room
- Clothes dryer
- Café
- Non Smoking Area
- Smoking area
- Highchairs
- Banquet hall
- Printer
- Hot tub
- Hairdressing salon
Accessibility
4 available- Accessibility features
- Wheelchair Accessible
- Wheelchair access to restaurant
- Accessible rooms
Internet
2 available- Free Wi Fi
- Wi Fi
Parking
4 available- Electric car charging
- Parking
- Parking nearby
- Car park
Meals
9 available- Minibar
- Bar
- Coffee/tea for guests
- Breakfast
- Buffet breakfast
- Restaurant
- Snack bar
- Air conditioning in Restaurant
- Breakfast buffet
Business Services
8 available- Business center
- Event facilities
- Fax and copy machine
- Conference Hall
- Conference room
- Meeting room
- Business centre
- Fax
Recreation & Wellness
2 available- Sauna
- Spa centre
Pool and beach
4 available- Swimming pool
- Indoor Pool
- Indoor freshwater pool
- Outdoor freshwater pool
Sports
2 available- Bicycle storage
- Gym
Room Amenities
12 available- Non Smoking Rooms
- Cable TV
- TV
- Hairdryer
- Shower/Bathtub
- Bathtub
- Shower
- Wardrobe/Closet
- Bathrobe
- Slippers
- Toiletries
- Towels and bed linen
Languages
3 available- English
- Multi Language Staff
- Chinese
What's nearby
Explore attractions, restaurants and transport around the hotel
66 m 1 min walk
14.2 km
196 m 2 min walk
7 m 1 min walk
Attractions
20- Nanjing Road Pedestrian Street196 m 2 min walk
- People's Park442 m 6 min walk
- People's Square552 m 7 min walk
- Shanghai Museum709 m 9 min walk
- The Bund1.4 km 18 min walk
Restaurants
20- Manner Coffee7 m 1 min walk
- 普通食堂 Botong Sikdang37 m 1 min walk
- 巴四老城区(世茂广场店)59 m 1 min walk
- 美珍香65 m 1 min walk
- 东莱海上80 m 1 min walk
Transit
20- 上海虹桥国际机场Airport14.2 km
- 上海浦东国际机场Airport33.3 km
- 东新桥Bus66 m 1 min walk
- 福建中路延安东路Bus125 m 2 min walk
- 福州路浙江中路Bus148 m 2 min walk

Stay rules
Important conditions for your stay
Fees and optional services
Children's meals
Ages 0-0 - Breakfast - Extra charge may apply
Extra beds
Extra bed (1 available) - Extra charge may apply
Deposit
Deposit required
Meals
Breakfast - Extra charge may apply
Parking
Parking - Extra charge may apply