Luis M.
The rooms were very dirty and need a lot of repairs. Customer service was awful, and nobody spoke English. They tried to charge me 300RMB to call a taxi. I refused, and then they didn't call one at all. The receptionist was playing a war game on his phone while I spoke to him, and wouldn't answer until he finished. This rude receptionist served me on November 2 in the afternoon. I said I'd complain to the hotel owner, and he just said okay and went back to playing on his phone. Nothing like that has ever happened to me before.
