Hotels in Shenzhen, CN
Raffles Shenzhen
About this property
Located in the centre of Shenzhen Bay Super Headquarter Zone, Raffles Shenzhen is an urban oasis that occupies the top floors of the 72-story tower in the prestigious One Shenzhen Bay. Continuing a 134-year tradition, the legendary Raffles Butlers bring graceful and personalized service. 168 luxuriously guest rooms and suites start from 60 square meters, featuring stunning views of Shenzhen Bay and Hong Kong. Raffles Shenzhen offers outstanding levels of gastronomy from around the world in the hotel's six signature restaurants and bars, each complemented by spectacular views and natural day light environments. Indulge in over 1, 500 square meters of spa and wellness facilities including state-of-the-art fitness centre with Technogym equipment and indoor swimming pool, where natural day-light brings you closer to nature.
Popular facilities
See all facilitiesGood to know
- Check-in
- From 15:00
- Check-out
- Until 12:00
- Parking
- Free
- Accessibility
- Wheelchair accessible
- Luggage storage
- Available
- Room types
- 4
Room Information
Rooms
1 / 6 Deluxe King Bed City View
- 60 m2
- 1 x King-size bed 150-183 width
- Slippers
- Number of bedrooms: 1
- Desk
- Wi-fi
- Wheelchair-accessible
- Mini fridge
What's the price for your stay?
Add your dates to see current rates.
1 / 6 Deluxe King Bed Sea View
- 60 m2
- 1 x King-size bed 150-183 width
- Number of bedrooms: 1
- Slippers
- Desk
- Wi-fi
- Wheelchair-accessible
- Mini fridge
What's the price for your stay?
Add your dates to see current rates.
1 / 6 Deluxe Twin Beds Sea View
- 60 m2
- 2 x Single bed 80-130 width
- Mini fridge
- Wheelchair-accessible
- Wi-fi
- Desk
- Slippers
- Number of bedrooms: 1
What's the price for your stay?
Add your dates to see current rates.
1 / 6 Metropolitan Studio, One King-Size Bed, Bay View
- 72 m2
- 1 x King-size bed 150-183 width
- Desk
- Slippers
- Number of bedrooms: 1
- Mini fridge
- Wheelchair-accessible
- Wi-fi
What's the price for your stay?
Add your dates to see current rates.
Guest reviews
Recent reviews shared by hotel guests
Guest Rating
8.8/10
Very Good Featured review
Michael H.
6/10
The rooms and hotel itself are beautiful, clean, spacious, modern, and well decorated. The gym has excellent equipment, including weights and a squat rack. I also thought the restaurants and food choices were quite good. The location is pretty good, especially if you're coming from Hong Kong. Despite all that, I don't think I'll return, since there are other hotels to try in Shenzhen. We had requested connecting rooms when we booked. At check-in, the receptionist said they'd arrange it, so we waited at least 30 minutes in the lobby. When we finally got one room, it wasn't connecting at all. We asked again and were told none were available, which left me wondering what we'd been waiting for. There were too few receptionists, and lines for check-in and checkout were common. At checkout, I asked for a receipt to make sure the bill was right, but the staff seemed to want me to wait for an email. I don't find that professional, since billing questions are better handled in person. Getting in touch by email was also tricky, and replies came from QQ email addresses that didn't seem professional.
Jun W.
8/10
Our sea-view suite had gorgeous vistas, and the spacious room was thoughtfully designed. The frosted glass could be switched, so I could relax in the bath while watching the big TV in the living area. The butlers, Kathryn, Maddy, and Camilla, took meticulous care of us, arranging dining and setting up a luxurious bubble bath in the room. Curtis, the service attendant, was impeccably polite and attentive, helping with our luggage and making sure we were comfortable while waiting for the shuttle. A top-tier luxury stay with excellent service.
Agus S.
10/10
The view over Shenzhen from the restaurant upstairs is spectacular. The food was innovative and excellent, a rare combination, and the service was flawless. Highly recommend.
Zheng H.
10/10
As a Taiwanese businessman, I'm sincerely grateful to Raffles Shenzhen for the excellent hospitality. Sylvia was especially professional, kind, and attentive, and made my stay exceptional. I look forward to coming back.
JORDAN C.
10/10
I stayed at Raffles Hotel twice recently and had a wonderful time both visits. The rooms were fantastic, and the staff were so friendly and attentive. We enjoyed the butler service, and the concierge was a great help, bringing our shopping bags up every time we returned. Each evening there was a tonic drink in our room, a lovely touch. Crystal in the breakfast area gave us great service and chatted with us, and the crew at the Long Bar were great too. I'll definitely be back when I visit Shenzhen again.
Amenities
Everything available at this property
59 Facilities
General Services
28 available- Total number of rooms
- Number of floors (main building)
- Suites
- hotel
- 24 Hour Reception
- Check In Hour
- Check Out Hour
- Room service
- Laundry service
- 24 Hour Security
- Bellboy service
- Air conditioning in public areas
- Hotel safe
- Cloakroom
- Concierge
- Newspapers
- Luggage room
- Café
- Non Smoking Area
- Highchairs
- Show cooking
- Printer
- Photocopier
- Audio Visual Equipment Rental
- GSTC Criteria
- Snacks
- Non Smoking Establishment
- Single Use Plastic Free
Accessibility
2 available- Accessible rooms
- Wheelchair Accessible
Internet
2 available- Wired Internet
- Wi Fi
Parking
1 available- Car park
Meals
18 available- Electric kettle
- Bar
- Restaurant
- Air conditioning in Restaurant
- Breakfast room
- 24h dining café
- Breakfast
- Breakfast buffet
- Breakfast served to the table
- Breakfast a la carte
- Early bird breakfast
- À la carte lunch
- Set menu lunch
- Buffet dinner
- À la carte dinner
- Set menu dinner
- Breakfast and dinner
- Vegetarian meal
Business Services
4 available- Conference room
- Meeting room
- Conference hostess
- Fax
Recreation & Wellness
2 available- Spa treatments
- Spa centre
Sports
2 available- Gym
- Fitness
What's nearby
Explore attractions, restaurants and transport around the hotel
60 places nearby
Closest Bus 深圳湾公交首末站 (下客区)
283 m 4 min walk
Closest Metro 深圳湾口岸
525 m 7 min walk
Top attraction nearbyShenzhen Bay Park
1.4 km 17 min walk
Dining nearby 20 Restaurants
124 m 2 min walk
Attractions
20- Shenzhen Bay Park1.4 km 17 min walk
- Sihai Park （North Gate）2.0 km 24 min walk
- Sea World3.5 km
- Shenzhen Dananshan Reform and Open Memorial Park （Northeast Gate）3.9 km
- Nantou Guchengyuan4.5 km
Restaurants
20- 台山生蚝餐厅·渔民食堂124 m 2 min walk
- Raffles Patisserie207 m 3 min walk
- Bistro Oasi283 m 4 min walk
- Chinese\Hong Kong Border392 m 5 min walk
- Costa Coffee 咖世家412 m 5 min walk
Transit
20- 深圳宝安国际机场Airport19.9 km
- 香港國際機場 Hong Kong International AirportAirport21.7 km
- 深圳湾公交首末站 (下客区)Bus283 m 4 min walk
- 深圳湾公交首末站Bus293 m 4 min walk
- 深圳湾公交首末站 (上客区)Bus332 m 4 min walk
Stay rules
Important conditions for your stay
Check-in15:00Front desk timing
Check-out12:00Departure timing