Citadines Suzhou Xinghai
About this property
Popular facilities
See all facilitiesGood to know
- Check-in
- From 14:00
- Check-out
- Until 12:00
- Parking
- Available for a fee
- Airport shuttle
- Free
- Accessibility
- Wheelchair accessible
- Luggage storage
- Available
- Room types
- 4
Room Information
Rooms
1 / 5 One Bedroom Deluxe
- 60 m2
- 1 x King-size bed 150-183 width
- Washing machine
- Ironing set
- Number of bedrooms: 1
- Tea and coffee making facilities
- Cooker
- Fridge
- Kitchen
- Kitchenette
- Hi-fi
- TV
- Direct dial telephone
- Hairdryer
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1 / 5 One Bedroom Executive
- 75 m2
- 1 x King-size bed 150-183 width
- Wheelchair-accessible
- Bathroom
- Shower
- Bathtub
- Hairdryer
- Direct dial telephone
- TV
- Hi-fi
- Kitchenette
- Kitchen
- Fridge
- Cooker
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1 / 5 One Bedroom Premier
- 75 m2
- 1 x King-size bed 150-183 width
- Tea and coffee making facilities
- Washing machine
- Ironing set
- Cooker
- Carpeted floors
- Safe
- Terrace
- Wheelchair-accessible
- Fridge
- Kitchen
- Kitchenette
- Hi-fi
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1 / 5 Studio Executive
- 43 m2
- 1 x King-size bed 150-183 width
- Safe
- Individually adjustable air conditioning
- Kitchen
- Bathtub
- Shower
- Bathroom
- TV
- Hi-fi
- Number of bedrooms: 1
- Hairdryer
- Washing machine
- Tea and coffee making facilities
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Guest reviews
Recent reviews shared by hotel guests
siti R.
The front desk staff could have been more helpful and friendly. I did appreciate the free water, though, and I’m sure other guests do too. It’s not especially close to attractions, so I’d say it suits business travelers better. Still, it’s one of the better hotels I stayed at on this trip, rather near the lake, with a clean, functional room and a mall across the road.

Dewi P.
My room was okay and breakfast wasn’t bad, but the coffee tasted bad. The bigger concern was the smoking. Despite being labeled non-smoking, there were floor-standing ashtrays with trash near the elevator, and cigarette smell filled the corridors. The receptionists seemed in a hurry and didn’t handle things very well. When copying our passports, they folded mine and my family’s passports.
Gordon L.
This is good value for money, with great service. It’s not especially luxurious, but it sits beside subway line #1 and has a couple of typical malls around it. Breakfast is an ordinary spread, but complete, including a noodle station.
selina V.
The room was super clean, and there’s a Family Mart convenience store right next to the building. I loved the robot, it felt like another hotel staff member and was so cute 😀😀😀. The reception staff couldn’t speak English, but Google Translate worked okay for us.
Adrian T.
I stayed at your hotel for the nights of 12/11/23 to 13/11/23. Daisy at the front desk was caring, professional, and patient, and made my stay comfortable and hassle free. Thank you, and congratulations on having such a good staff member. Cheers.
Amenities
Everything available at this property
General Services
38 available- Year of most recent renovation
- Total number of rooms
- Number of floors (main building)
- Single rooms
- Junior suites
- Suites
- hotel
- American Express
- JCB
- Diners Club
- MasterCard
- Visa
- 24 Hour Reception
- Check In Hour
- Check Out Hour
- Airport Shuttle
- Room service
- Laundry service
- Launderette
- Multilingual staff
- 24 Hour Security
- Bellboy service
- Air conditioning in public areas
- Smoke detector
- Hotel safe
- Currency exchange facilities
- Cloakroom
- Lift access
- Concierge
- Newspapers
- Luggage room
- Clothes dryer
- Smoking area
- Projector
- Printer
- GSTC Criteria
- Deposit on arrival
- Early Check In
Accessibility
1 available- Wheelchair Accessible
Internet
1 available- Wi Fi
Parking
1 available- Car park
Meals
6 available- Electric kettle
- Restaurant
- Air conditioning in Restaurant
- Breakfast
- Breakfast buffet
- Continental breakfast
Business Services
3 available- Meeting room
- Business centre
- Fax
Sports
4 available- Bicycle storage
- Gym
- Fitness
- Tennis
Room Amenities
2 available- Towels and bed linen
- TV lounge
What's nearby
Explore attractions, restaurants and transport around the hotel
88 m 1 min walk
251 m 3 min walk
2.6 km 33 min walk
79 m 1 min walk
Attractions
20- 耦园2.6 km 33 min walk
- Pingjiang River3.2 km
- Lion Grove Garden3.5 km
- Humble Administrator's Garden3.6 km
- Classical Gardens of Suzhou3.6 km
Restaurants
20- 揽香时尚川菜 Lan Xiang79 m 1 min walk
- 名家秀日本料理177 m 2 min walk
- 師惠坊178 m 2 min walk
- 鳥けん196 m 2 min walk
- 味之都日本料理店238 m 3 min walk
Transit
20- 无锡硕放机场Airport30.3 km
- 上海虹桥国际机场Airport64.8 km
- 师惠邻里中心Bus88 m 1 min walk
- 星海生活广场Bus165 m 2 min walk
- 师惠坊Bus220 m 3 min walk

Stay rules
Important conditions for your stay