KEMPINSKI
About this property
Popular facilities
See all facilitiesGood to know
- Check-in
- From 14:00
- Check-out
- Until 12:00
- Airport shuttle
- Available for a fee
- Reception
- 24/7
- Accessibility
- Wheelchair accessible
- Luggage storage
- Available
- Room types
- 4
Guest reviews
Recent reviews shared by hotel guests
Ying B.
The rooms are spacious, and the service is impeccable. The hotel sits right by the lake, with a gorgeous view during the day. I do wish the gym and spa opened earlier, though. 6 a.m. is too late for international travelers dealing with jet lag.

Shashank M.
The hotel has its own private lake in Suzhou, where you can go sailing. Service is very good, and it's nice to have both Western and Asian food options.
Masrur K.
The lake view is mesmerizing, and the rooms are very big. An awesome hotel.
Alan C.
I've run into this cleanliness problem twice now. First at Grand Kempinski Hotel Shanghai, and this time at Kempinski Hotel Suzhou. It's disgusting!!!!! If you're thinking of booking, I'd strongly suggest you think twice.
Rachel A.
Good food and beer, and a nice spot for drinks and dining. The Filipino singer was friendly and nice.
Amenities
Everything available at this property
General Services
54 available- Air conditioning
- 24 Hour Reception
- Elevator/lift
- Currency exchange
- Garden
- Radio
- Room service
- Laundry
- Safe Deposit Box
- Cafe
- Car rental
- Total number of rooms
- Number of floors (main building)
- Single rooms
- Double rooms
- Junior suites
- Suites
- hotel
- American Express
- EC
- JCB
- Diners Club
- MasterCard
- Visa
- City centre
- Nearest Bus / Metro Stop
- Garage
- Check In Hour
- Check Out Hour
- Mobile phone coverage
- Car hire
- Airport Shuttle
- Laundry service
- Medical service
- Multilingual staff
- 24 Hour Security
- Bellboy service
- Air conditioning in public areas
- Hotel safe
- Currency exchange facilities
- Cloakroom
- Lift access
- Newspaper stand
- Shop
- Concierge
- Newspapers
- Luggage room
- Clothes dryer
- Grill/BBQ
- Café
- Non Smoking Area
- Smoking area
- Highchairs
- Banquet hall
Accessibility
2 available- Accessible rooms
- Wheelchair Accessible
Internet
2 available- Wi Fi
- Wired Internet
Parking
3 available- Parking
- Car park
- Valet parking
Meals
6 available- Minibar
- Buffet breakfast
- Restaurant
- Bar
- Poolside snack bar
- Swim Up Bar
Business Services
1 available- Conference Hall
Pool and beach
1 available- Indoor Pool
Sports
4 available- Tennis court
- Gym
- Bicycle hire service
- Bicycle storage
Room Amenities
4 available- Non Smoking Rooms
- TV
- Wardrobe/Closet
- Connecting rooms
What's nearby
Explore attractions, restaurants and transport around the hotel
1.3 km 16 min walk
1.7 km 21 min walk
6.6 km
29 m 1 min walk
Attractions
20- Xiangmen Ancient City Wall (West Gate)6.6 km
- Master of the Nets Garden6.6 km
- Master of the Nets Garden6.6 km
- 耦园7.0 km
- Suzhou Pingjiang History Culture Quarters7.0 km
Restaurants
20- Paulaner Bräuhaus (宝莱纳餐厅)29 m 1 min walk
- 捞王锅物料理 Laowang Hotpot1.9 km 24 min walk
- 星巴克2.0 km 25 min walk
- Pizza Hut 必胜客2.0 km 25 min walk
- Starbucks - 苏州邻瑞广场店2.0 km 25 min walk
Transit
20- 无锡硕放机场Airport35.1 km
- 上海虹桥国际机场Airport60.9 km
- 国宾花园Bus1.3 km 16 min walk
- 西华林街塘浦路Bus1.6 km 19 min walk
- 金鸡湖大酒店Bus1.7 km 21 min walk

Stay rules
Important conditions for your stay