Royal Tulip Suzhou
About this property
Popular facilities
See all facilitiesGood to know
- Check-in
- From 14:00
- Check-out
- Until 12:00
- Parking
- Nearby
- Accessibility
- Wheelchair accessible
- Luggage storage
- Available
- Room types
- 4
Room Information
Rooms
1 / 1 1 Bedroom Deluxe Double Family Suite
- 2 guests
- full double bed
- Private bathroom
- mirror
- private-bathroom
- safe
- telephone
- toiletries
- towels
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1 / 1 Superior room
- Private bathroom
- air-conditioning
- hairdryer
- private-bathroom
- tv
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1 / 1 1 Bedroom Deluxe Double Suite
- 2 guests
- full double bed
- Private bathroom
- mirror
- private-bathroom
- safe
- telephone
- toiletries
- towels
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1 / 1 Deluxe Double Suite
- 2 guests
- full double bed
- Private bathroom
- mirror
- private-bathroom
- safe
- telephone
- toiletries
- towels
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Guest reviews
Recent reviews shared by hotel guests
Tae K.
The sheets were clean, and the price is cheap. They offer one free night if you stay for three days, and I can see why. This is supposed to be a five-star hotel, but the staff were very unfriendly, and the new facilities kept breaking down. It was cold even in the lobby. The front desk staff were unfriendly, and the concierge was rude and had no manners. I got trapped in the elevator when it reached the first floor and the doors wouldn't open. The manager sent fruit as an apology, but there was no knife or fork, so I couldn't eat it. The basement spa was extremely expensive. I tried a massage to see if it was any good, but it was terrible, and the staff lacked manners too. It was the worst massage I've had in China, and also the most expensive. There was nothing at all nearby, no public transport, restaurants, or convenience stores. The water pressure was low, which made showering uncomfortable, and the safe was broken, so I couldn't use it properly.

Chen L.
Our group was there for just one night, and the room heating and service were the worst parts of the stay. It was 0 degrees Celsius that day, but the hotel hadn't warmed the rooms before guests arrived. The hot water was electric, and in many rooms it still hadn't reached 30 degrees Celsius after two hours of heating. Some people in our group had to switch rooms three times before the problem was fixed. Even then, the rooms didn't get up to 20 degrees Celsius until early morning. Please keep this in mind if you're planning to stay here.
Lin X.
I visited three years ago. The public facilities weren't all open then, though the room facilities were good. The location was somewhat far from the attractions. At breakfast, I saw the hotel manager (?) ask the chef to serve the cauliflower again because it was overcooked.
Zhang Z.
The breakfast area was especially filthy, and both the food and utensils were below standard. The place was swarming with local customers, like a locust plague.
Chen Z.
Very good and really comfortable.
Amenities
Everything available at this property
General Services
10 available- Shopping on site
- 24 Hour Reception
- Elevator/lift
- Currency exchange
- Newspapers
- Express Check In/Check Out
- Room service
- Laundry
- Safe Deposit Box
- Luggage storage
Accessibility
1 available- Wheelchair Accessible
Internet
1 available- Wi Fi In The Hotel
Parking
1 available- Parking nearby
Meals
2 available- Bar
- Restaurant
Business Services
1 available- Conference Hall
Recreation & Wellness
1 available- Spa
Room Amenities
1 available- Toiletries
What's nearby
Explore attractions, restaurants and transport around the hotel
345 m 4 min walk
929 m 12 min walk
4.1 km
1.5 km 19 min walk
Attractions
20- Master of the Nets Garden4.1 km
- Ruiguang Tower4.2 km
- Canglang Pavilion4.2 km
- 盘门三景4.3 km
- 耦园5.9 km
Restaurants
20- 香雪海饭店 Snowy Sea Restaurant1.5 km 19 min walk
- 高仰三蔬食馆2.2 km 28 min walk
- 星巴克2.3 km 29 min walk
- Starbucks2.9 km 36 min walk
- 星巴克2.9 km 36 min walk
Transit
20- 无锡硕放机场Airport33.5 km
- 上海虹桥国际机场Airport65.3 km
- 太湖东路大桥东Bus345 m 4 min walk
- 好得家装饰城Bus582 m 7 min walk
- 太湖东路丹桂路Bus767 m 10 min walk

Stay rules
Important conditions for your stay