W Suzhou
About this property
Popular facilities
See all facilitiesGood to know
- Check-in
- From 15:00
- Check-out
- Until 12:00
- Breakfast
- Available
- Extra bed
- CNY 350 per guest/night
- Airport shuttle
- Free
- Reception
- 24/7
- Accessibility
- Wheelchair accessible
- Luggage storage
- Available
- Languages
- Spanish, English, French +4
- Smoking
- Smoke-free
- Room types
- 4
Room Information
Rooms
1 / 6 Standard Double room with city view
- 2 guests
- full double bed
- Private bathroom
- air-conditioning
- bathrobe
- blackout-blinds
- coffee
- desk
- hairdryer
- hypoallergenic
- iron
- mini-bar
- pillows
- private-bathroom
- safe
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1 / 5 Standard Double room
- 2 guests
- full double bed
- Private bathroom
- air-conditioning
- bathrobe
- blackout-blinds
- coffee
- desk
- hairdryer
- hypoallergenic
- iron
- mini-bar
- pillows
- private-bathroom
- safe
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1 / 6 Standard Quadruple room with city view
- 4 guests
- Private bathroom
- air-conditioning
- bathrobe
- blackout-blinds
- coffee
- desk
- hairdryer
- hypoallergenic
- iron
- mini-bar
- pillows
- private-bathroom
- safe
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1 / 6 1 Bedroom Double Suite with lake view
- 2 guests
- full double bed
- Private bathroom
- air-conditioning
- coffee
- hairdryer
- mirror
- private-bathroom
- safe
- telephone
- toiletries
- towels
- tv
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Guest reviews
Recent reviews shared by hotel guests
Omar A.
Everything was very clean, and the rooms were great. The friendly staff and direct connection to a nice mall with lots of good food and shops were a plus. Other restaurants and attractions are close by too, so the location is good.
Minh T.
That purple light is basically the room's main lighting, and when it's on I feel like I'm in a club. The rooms are dated, and the internet is extremely slow.
Arman R.
The internet was surprisingly slow for a hotel at this level, but the rest of the stay more than made up for it. W Suzhou has a bold modern look and a lively, funky feel. My spacious, stylish room had floor-to-ceiling windows with striking views of the city and lake, and even the heated electric toilet was great. The location is hard to beat, a short walk from Suzhou's largest mall and near the city center. Breakfast had one of the widest selections of fresh, high-quality food I've had in China. The on-site restaurants serve both local and international dishes in trendy spaces, though they cost a lot by Chinese standards. The pool and spa were gorgeous, calm, and luxurious. The massages were excellent too, but priced more like North America than locally.
giulia R.
This was my second stay in two years, and I have to admit I remembered the hotel better. It gets a bit chaotic. The room was superb, though my toilet wasn't working quite right. Breakfast could be better for the European options, especially the croissants and pancakes, which weren't good quality.
Wendy H.
I was especially taken with the view of Jinji Lake from my room, both in daylight and at night. The room was spotless, and the housekeeper was kind enough to tell me about Suzhou's charm. On arrival, Kimi’s team had already made me feel welcome, keeping in touch and making sure the details were handled. The hotel's next to Suzhou Center, with an indoor bridge straight into the mall, which made exploring easy. It was my first visit to Suzhou, and the city's amazing atmosphere paired with the hotel's cool, stylish feel made the trip memorable. Thanks to the whole team for a special stay. I'd happily recommend W Suzhou to anyone visiting.
Amenities
Everything available at this property
General Services
64 available- ATM
- Shopping on site
- Air conditioning
- Elevator/lift
- Smoking areas
- Currency exchange
- Smoke Free Property
- Security guard
- Newspapers
- Ticket assistance
- Gift shop
- Express Check In/Check Out
- Garden
- Television in lobby
- Terrace
- Reception desk
- Room service
- Indoor Fireplace
- Ironing
- Luggage storage
- Laundry
- Safe Deposit Box
- Concierge services
- Dry Cleaning
- Wake Up Service
- Telephone
- Cafe
- Car rental
- Airport transportation
- Transfer services
- Korean
- Tour assistance
- Barbecue grill(s)
- Nightclub
- Garage
- Total number of rooms
- hotel
- 24 Hour Reception
- Check In Hour
- Check Out Hour
- Car hire
- Airport Shuttle
- Laundry service
- Multilingual staff
- 24 Hour Security
- Bellboy service
- Fireplace
- Hotel safe
- Currency exchange facilities
- Lift access
- Shop
- Concierge
- Luggage room
- Clothes dryer
- BBQ facilities
- Grill/BBQ
- Café
- Smoking area
- Banquet hall
- Game room
- Hot tub
- Hairdressing salon
- Non Smoking Establishment
- Minimum Check In Age
Accessibility
3 available- Accessibility features
- Wheelchair Accessible
- Wheelchair access to restaurant
Internet
3 available- Free Wi Fi
- Wired Internet
- Wi Fi
Parking
5 available- Electric car charging
- Parking
- Parking nearby
- Car park
- Valet parking
Meals
7 available- Bar
- Coffee/tea for guests
- Breakfast
- Restaurant
- Bottled water
- Kettle
- Poolside snack bar
Business Services
4 available- Business center
- Conference room
- Meeting room
- Business centre
Recreation & Wellness
5 available- Sauna
- Steam bath
- Massage
- Spa treatments
- Spa centre
Pool and beach
3 available- Swimming pool
- Indoor Pool
- Indoor freshwater pool
Sports
2 available- Bicycle hire service
- Fitness
Children
1 available- Babysitting service
Room Amenities
3 available- Non Smoking Rooms
- Slippers
- Toiletries
Languages
6 available- Spanish
- English
- French
- Multi Language Staff
- Turkish
- Chinese
What's nearby
Explore attractions, restaurants and transport around the hotel
85 m 1 min walk
464 m 6 min walk
3.5 km
83 m 1 min walk
Attractions
20- 耦园3.5 km
- Pingjiang River4.0 km
- Master of the Nets Garden4.4 km
- Lion Grove Garden4.4 km
- Humble Administrator's Garden4.5 km
Restaurants
20- 图乐 • Toro Loco83 m 1 min walk
- The Kitchen Table124 m 2 min walk
- Golden Olives287 m 4 min walk
- Koya Ramen293 m 4 min walk
- 星巴克(高峰会店)299 m 4 min walk
Transit
20- 无锡硕放机场Airport31.0 km
- 上海虹桥国际机场Airport63.9 km
- 苏州中心南Bus85 m 1 min walk
- 星港街东首末站Bus222 m 3 min walk
- 湖滨大道Bus290 m 4 min walk

Stay rules
Important conditions for your stay
Fees and optional services
Extra beds
Extra bed (1 available) - Extra charge may apply
Deposit
Deposit required