Hyatt Regency Xi'An
About this property
Popular facilities
See all facilitiesGood to know
- Check-in
- From 14:00
- Check-out
- Until 12:00
- Breakfast
- Available
- Accessibility
- Wheelchair accessible
- Luggage storage
- Available
- Languages
- Multi-language staff
- Smoking
- Smoke-free
- Children
- Family friendly
- Room types
- 4
Guest reviews
Recent reviews shared by hotel guests
Daniel C.
Our room was spacious, nicely furnished, and well equipped, with a pleasant view across the manmade lake and its own balcony. The food was fantastic, though very expensive by Chinese standards and compared with other countries. We ate out for all but one meal. Breakfast at US$20 felt steep, especially after paying just US$10 at our previous hotel. The hotel's layout also means quite a lot of walking to reach rooms and other facilities. On arrival, the doorman opened our taxi door and carried our bags to the room. Check-in took only a few minutes, and the staff were fast, friendly, and attentive. That was a contrast to another Xi’An five-star hotel we stayed at, which I wouldn't recommend; see my other reviews. The Wi-Fi was poor for accessing many international websites, even with a VPN, as internet access seemed restricted. I'd suggest getting an e-SIM or SIM card for China before arriving. The Hyatt Regency Hotel in Xi’An is a world-class five-star hotel, and I do recommend it to people visiting this ancient and modern city.

Mara S.
The hotel is beautiful, communication was good, and even the chefs made sure we were looked after during the buffets. But after we checked out, I contacted them 38 minutes later to say I'd left my right earbud in the room. I gave them my details and asked them to check with the cleaners. They never responded. It was a sad experience in Xi'an, caused by my own carelessness and the lack of help from the hotel staff.
Holly B.
We stayed in a lake-view room at Hyatt Regency in Xi'an for a babymoon and to visit relatives. It was spacious, clean, and well maintained, and the breakfast buffet had an impressive range of options. The pool was in great condition too. We also booked a couples massage at the connected spa, and the service was fantastic. It included a foot scrub, shower access, and refreshments. Staff were attentive and quick to respond throughout our stay. The surrounding area was beautiful, and it was generally easy to reach key sights such as Datang Everbright City and Giant Wild Goose Pagoda.
Lu C.
The comfortable rooms, strong amenities, and excellent service make Hyatt Regency Xi'an feel like a flagship property. Manager Mr. Yang, or Hunter, stood out in particular. He remembered our names like a friend while still providing very professional service throughout our stay. I'd highly recommend the hotel for a getaway.
Quanlai Z.
As a globalist, I was happy to get upgraded to a suite, though I had to wait until 4 p.m. before I could get in. The lounge was just okay. The location is great if you're visiting qujiang.
Amenities
Everything available at this property
General Services
28 available- ATM
- Air conditioning
- Elevator/lift
- Smoking areas
- Currency exchange
- Smoke Free Property
- Heating
- Security guard
- Newspapers
- Ticket assistance
- Garden
- Terrace
- Express Check In
- Reception desk
- Room service
- Smoke Detector
- Iron and board
- Luggage storage
- Laundry
- Safe Deposit Box
- Concierge services
- Dry Cleaning
- Wake Up Service
- Telephone
- Tour assistance
- Barbecue grill(s)
- Garage
- Personal protection equipment for staff
Accessibility
2 available- Accessibility features
- Wheelchair Accessible
Internet
2 available- Free Wi Fi
- Internet access
Parking
2 available- Parking
- Free parking nearby
Meals
5 available- Minibar
- Bar
- Coffee/tea for guests
- Breakfast
- Restaurant
Business Services
2 available- Business center
- Conference Hall
Recreation & Wellness
4 available- Spa tub
- Massage
- Sauna
- First Aid Kit
Pool and beach
4 available- Swimming pool
- Indoor Pool
- Pool facilities
- Next to the beach
Sports
1 available- Fitness facilities
Pets
1 available- Pets allowed (under 5 kg)
Room Amenities
8 available- Non Smoking Rooms
- Fridge
- Family room
- TV
- Hairdryer
- Shower/Bathtub
- Shower
- Toiletries
Languages
1 available- Multi Language Staff
What's nearby
Explore attractions, restaurants and transport around the hotel
83 m 1 min walk
352 m 4 min walk
824 m 10 min walk
530 m 7 min walk
Attractions
20- Tang Paradise824 m 10 min walk
- Giant Wild Goose Pagoda2.0 km 25 min walk
- Shaanxi Xi'an Botanical Garden2.2 km 27 min walk
- Shaanxi History Museum3.0 km 37 min walk
- Daxingshan Temple4.0 km
Restaurants
20- 星巴克530 m 7 min walk
- 福茂源陕北铁锅羊肉806 m 10 min walk
- 曲江金缘阁888 m 11 min walk
- 星巴克899 m 11 min walk
- 閱江樓1.0 km 13 min walk
Transit
20- 西安咸阳国际机场Airport33.1 km
- 重阳广场Bus83 m 1 min walk
- 曲江池北路曲江池东路口Bus282 m 4 min walk
- 寒窑路西口Bus326 m 4 min walk
- 畅观楼Train352 m 4 min walk

Stay rules
Important conditions for your stay