Best Western Plus Grand Hotel Zhangjiajie
About this property
It’s nice to come back to a place where you can have a rest after an eventful day in the city Hotel "Best Western Plus Grand Hotel Zhangjiajie" is located in Zhangjiajie. This hotel is located in 3 km from the city center.
Popular facilities
Good to know
- Check-in
- From 13:00
- Check-out
- Until 12:00
- Breakfast
- Available
- Airport shuttle
- Available for a fee
- Reception
- 24/7
- Pets
- Not allowed
- Accessibility
- Wheelchair accessible
- Late checkout
- Available for a fee
- Luggage storage
- Available
- Languages
- English, Chinese
- Smoking
- Smoke-free
- Children
- Family friendly
Rooms
Estimated reference price
Deluxe Double room
- 2 guests
- full double bed
- Private bathroom
- air-conditioning
- bathrobe
- fridge
- hairdryer
- mini-bar
- private-bathroom
- safe
- shower
- slippers
- tea
- telephone
- toiletries
Deluxe Double room: Room Amenities
- tv
- wardrobe
Superior Double room
- 2 guests
- full double bed
- Private bathroom
- air-conditioning
- bathrobe
- fridge
- hairdryer
- mini-bar
- private-bathroom
- safe
- shower
- slippers
- tea
- telephone
- toiletries
Superior Double room: Room Amenities
- tv
- wardrobe
Deluxe Twin room
- 2 guests
- twin beds
- Private bathroom
- air-conditioning
- bathrobe
- fridge
- hairdryer
- mini-bar
- private-bathroom
- safe
- shower
- slippers
- tea
- telephone
- toiletries
Deluxe Twin room: Room Amenities
- tv
- wardrobe
Superior Twin room
- 2 guests
- twin beds
- Private bathroom
- air-conditioning
- bathrobe
- fridge
- hairdryer
- mini-bar
- private-bathroom
- safe
- shower
- slippers
- tea
- telephone
- toiletries
Superior Twin room: Room Amenities
- tv
- wardrobe
Guest reviews
Recent reviews shared by hotel guests
The location is perfect, and I slept well despite the rock-hard bed. But the room had no air conditioning, just warm air, which was awful for me as a menopausal woman. There’s also no privacy if you’re not staying with a partner: the bathroom and toilet have darkened glass walls that are still see-through. They didn’t provide sugar or milk for coffee either.
The room had a strange smell, and this is an old place that could use some updating. There wasn’t much to do nearby unless you’re willing to walk a lot or go far. One bed had a bloodstain, and when we called to have the sheets changed, the woman took a while to come, probably because she was on her phone the whole time.
There are shops and food courts nearby, so the location is convenient.
The restaurant took a second try. We were disappointed on the first night, but dinner was perfect on each of the next three nights. For three courses and two soft drinks, we paid under 30 Australian dollars, which is unheard of for a hotel restaurant. I’m writing this from my hotel in bejing, where their buffet is about $80 AUD per person and looks much worse. The hotel is older, and there’s no English-speaking staff, but everyone tried hard to help and really showed it. People went above and beyond, and no one tried to overcharge us or sell us junk, even though we were clueless tourists. It may not meet Western four-star standards, but we loved the experience. Google Translate worked perfectly with a reliable VPN or a translator app allowed through the firewall, and we had no misunderstandings.
I loved the room and found it really comfortable, and the breakfast was the best among the four hotels I stayed in during my trip through Changsha and Zhang Jia Jie. There was lots of variety. But near the window, by the stage, it was dusty, with some black stuff growing there. It made me feel disgusted, especially while I was eating my cup noodles. Still, the breakfast was great, keep it up!
Amenities
Everything available at this property
General Services
53 available- ATM
- Shopping on site
- Air conditioning
- 24 Hour Reception
- Elevator/lift
- Smoking areas
- Currency exchange
- Smoke Free Property
- Heating
- Security guard
- Newspapers
- Ticket assistance
- Gift shop
- Express Check In/Check Out
- Garden
- Television in lobby
- Private Check In/Check Out
- Fire Extinguisher
- Bridal suite
- Room service
- Locker
- Ironing
- Laundry
- Safe Deposit Box
- Concierge services
- Dry Cleaning
- Shoe shine
- Luggage storage
- Wake Up Service
- Telephone
- Diet menu (on request)
- Airport transportation
- Car rental
- Tour assistance
- Family/Kid Friendly
- Total number of rooms
- Number of floors (main building)
- Suites
- hotel
- Check In Hour
- Check Out Hour
- Late Check Out
- Airport Shuttle
- Laundry service
- Multilingual staff
- Bellboy service
- Air conditioning in public areas
- Hotel safe
- Currency exchange facilities
- Supermarket
- Shop
- Banquet hall
- Photocopier
Accessibility
2 available- Accessibility features
- Wheelchair Accessible
Internet
2 available- Free Wi Fi
- Wi Fi
Parking
3 available- Electric car charging
- Parking
- Car park
Meals
7 available- Minibar
- Bar
- Breakfast
- Breakfast in the room
- Restaurant
- Restaurant (buffet style)
- Kettle
Business Services
5 available- Business center
- Fax and copy machine
- Meeting and presentation facilities
- Conference room
- Business centre
Recreation & Wellness
3 available- Massage
- Sauna
- Spa
Pets
1 available- Pets Not Allowed
Room Amenities
12 available- Non Smoking Rooms
- Fridge
- Family room
- Cable TV
- Hairdryer
- Flat Screen TV
- Shower/Bathtub
- Shower
- Wardrobe/Closet
- Bathrobe
- Slippers
- Toiletries
Languages
2 available- English
- Chinese
What's nearby
Explore attractions, restaurants and transport around the hotel
827 m 10 min walk
3.7 km
1.5 km 19 min walk
848 m 11 min walk
Attractions
20- Tujia Folk Customs Park1.5 km 19 min walk
- Tianmenshan Cableway3.9 km
- Tianmen Fairy Mountain (North Gate)7.8 km
- 天门山风景区8.8 km
- National Forest Pk of Tianmen Mountain9.6 km
Restaurants
6- 土司御㕑848 m 11 min walk
- 星巴克3.0 km
- Kafelaku Coffee3.1 km
- 黑竹溝3.1 km
- 黑竹沟菌火锅3.8 km
Transit
20- 张家界荷花国际机场Airport3.7 km
- 土家风情园Bus827 m 10 min walk
- 奇峰市场Bus2.5 km 31 min walk
- 大庸府城Bus2.6 km 32 min walk
- 区工商银行Bus2.8 km 35 min walk
Stay rules
Important conditions for your stay
Hotel information
- Total rooms
- 317
Electricity
- Voltage
- 220 V
- Frequency
- 50 Hz
- Socket types
- A, G, I
