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Smoke-freeFamily friendly

About this property

It’s nice to come back to a place where you can have a rest after an eventful day in the city Hotel "Best Western Plus Grand Hotel Zhangjiajie" is located in Zhangjiajie. This hotel is located in 3 km from the city center.

Location Spend an evening in a nice atmosphere of the bar. Taste the local cuisine and have a rest in the restaurant. Free Wi-Fi is available on the territory. Ask for more information when checking in. If you travel by car, you can park in a parking zone. Also, the following services are available for guests at the hotel: a massage room, a sauna and a spa center. To book an excursion, consult the tour assistance desk of the hotel. For the free movement around the city, the hotel offers a transfer for you. Accessible for guests with disabilities: the elevator helps them to go to the highest floors. Additional services that the hotel offers to its guests: a laundry, dry cleaning, an ATM, private check-in and check-out, ironing, press, car rental, a safe-deposit box and a concierge. The staff of the hotel will be happy to talk to you in English. At the hotel The room is warmly decorated and has everything you need to have a rest after a long eventful day. There is a shower, a TV, a mini-bar, a bathrobe and slippers. Please note that the listed services may not be available in all the rooms. Room amenities

Popular facilities

Spa & wellness
Free WiFi
Restaurant
ParkingAvailable for a fee
Air conditioning
Bar
See all facilities

Good to know

Check-in
From 13:00
Check-out
Until 12:00
Breakfast
Available
Airport shuttle
Available for a fee
Reception
24/7
Pets
Not allowed
Accessibility
Wheelchair accessible
Late checkout
Available for a fee
Luggage storage
Available
Languages
English, Chinese
Smoking
Smoke-free
Children
Family friendly

Rooms

Choose dates to see live prices

Estimated reference price≈ €39 per night1 room, 2 adults

Deluxe Double room

  • 2 guests
  • full double bed
  • Private bathroom
  • air-conditioning
  • bathrobe
  • fridge
  • hairdryer
  • mini-bar
  • private-bathroom
  • safe
  • shower
  • slippers
  • tea
  • telephone
  • toiletries

Superior Double room

  • 2 guests
  • full double bed
  • Private bathroom
  • air-conditioning
  • bathrobe
  • fridge
  • hairdryer
  • mini-bar
  • private-bathroom
  • safe
  • shower
  • slippers
  • tea
  • telephone
  • toiletries

Deluxe Twin room

  • 2 guests
  • twin beds
  • Private bathroom
  • air-conditioning
  • bathrobe
  • fridge
  • hairdryer
  • mini-bar
  • private-bathroom
  • safe
  • shower
  • slippers
  • tea
  • telephone
  • toiletries

Superior Twin room

  • 2 guests
  • twin beds
  • Private bathroom
  • air-conditioning
  • bathrobe
  • fridge
  • hairdryer
  • mini-bar
  • private-bathroom
  • safe
  • shower
  • slippers
  • tea
  • telephone
  • toiletries

Guest reviews

Recent reviews shared by hotel guests

7.8/10
Good183 reviews

Chika Y.

2/10

The room had a strange smell, and this is an old place that could use some updating. There wasn’t much to do nearby unless you’re willing to walk a lot or go far. One bed had a bloodstain, and when we called to have the sheets changed, the woman took a while to come, probably because she was on her phone the whole time.

Dung T.

8/10

There are shops and food courts nearby, so the location is convenient.

Daniel H.

10/10

The restaurant took a second try. We were disappointed on the first night, but dinner was perfect on each of the next three nights. For three courses and two soft drinks, we paid under 30 Australian dollars, which is unheard of for a hotel restaurant. I’m writing this from my hotel in bejing, where their buffet is about $80 AUD per person and looks much worse. The hotel is older, and there’s no English-speaking staff, but everyone tried hard to help and really showed it. People went above and beyond, and no one tried to overcharge us or sell us junk, even though we were clueless tourists. It may not meet Western four-star standards, but we loved the experience. Google Translate worked perfectly with a reliable VPN or a translator app allowed through the firewall, and we had no misunderstandings.

Selina L.

6/10

I loved the room and found it really comfortable, and the breakfast was the best among the four hotels I stayed in during my trip through Changsha and Zhang Jia Jie. There was lots of variety. But near the window, by the stage, it was dusty, with some black stuff growing there. It made me feel disgusted, especially while I was eating my cup noodles. Still, the breakfast was great, keep it up!

Amenities

Everything available at this property

90 Facilities

General Services

53 available
  • ATM
  • Shopping on site
  • Air conditioning
  • 24 Hour Reception
  • Elevator/lift
  • Smoking areas
  • Currency exchange
  • Smoke Free Property
  • Heating
  • Security guard
  • Newspapers
  • Ticket assistance
  • Gift shop
  • Express Check In/Check Out
  • Garden
  • Television in lobby
  • Private Check In/Check Out
  • Fire Extinguisher
  • Bridal suite
  • Room service
  • Locker
  • Ironing
  • Laundry
  • Safe Deposit Box
  • Concierge services
  • Dry Cleaning
  • Shoe shine
  • Luggage storage
  • Wake Up Service
  • Telephone
  • Diet menu (on request)
  • Airport transportation
  • Car rental
  • Tour assistance
  • Family/Kid Friendly
  • Total number of rooms
  • Number of floors (main building)
  • Suites
  • hotel
  • Check In Hour
  • Check Out Hour
  • Late Check Out
  • Airport Shuttle
  • Laundry service
  • Multilingual staff
  • Bellboy service
  • Air conditioning in public areas
  • Hotel safe
  • Currency exchange facilities
  • Supermarket
  • Shop
  • Banquet hall
  • Photocopier

Accessibility

2 available
  • Accessibility features
  • Wheelchair Accessible

Internet

2 available
  • Free Wi Fi
  • Wi Fi

Parking

3 available
  • Electric car charging
  • Parking
  • Car park

Meals

7 available
  • Minibar
  • Bar
  • Breakfast
  • Breakfast in the room
  • Restaurant
  • Restaurant (buffet style)
  • Kettle

Business Services

5 available
  • Business center
  • Fax and copy machine
  • Meeting and presentation facilities
  • Conference room
  • Business centre

Recreation & Wellness

3 available
  • Massage
  • Sauna
  • Spa

Pets

1 available
  • Pets Not Allowed

Room Amenities

12 available
  • Non Smoking Rooms
  • Fridge
  • Family room
  • Cable TV
  • Hairdryer
  • Flat Screen TV
  • Shower/Bathtub
  • Shower
  • Wardrobe/Closet
  • Bathrobe
  • Slippers
  • Toiletries

Languages

2 available
  • English
  • Chinese

What's nearby

Explore attractions, restaurants and transport around the hotel

46 places nearby
Closest Bus 土家风情园

827 m 10 min walk

Closest Airport 张家界荷花国际机场

3.7 km

Top attraction nearbyTujia Folk Customs Park

1.5 km 19 min walk

Dining nearby 6 Restaurants

848 m 11 min walk

Attractions

20
  • Tujia Folk Customs Park1.5 km 19 min walk
  • Tianmenshan Cableway3.9 km
  • Tianmen Fairy Mountain (North Gate)7.8 km
  • 天门山风景区8.8 km
  • National Forest Pk of Tianmen Mountain9.6 km

Restaurants

6
  • 土司御㕑848 m 11 min walk
  • 星巴克3.0 km
  • Kafelaku Coffee3.1 km
  • 黑竹溝3.1 km
  • 黑竹沟菌火锅3.8 km

Transit

20
  • 张家界荷花国际机场Airport3.7 km
  • 土家风情园Bus827 m 10 min walk
  • 奇峰市场Bus2.5 km 31 min walk
  • 大庸府城Bus2.6 km 32 min walk
  • 区工商银行Bus2.8 km 35 min walk
Map

Stay rules

Important conditions for your stay

Check-in13:00
Check-out12:00

Hotel information

Total rooms
317

Electricity

Voltage
220 V
Frequency
50 Hz
Socket types
A, G, I