Hotel Lourdes Plaza

I pay a monthly fee as a member and work every day of the week, so I rely on the parking service being available as advertised. Nobody told me upfront that the lot is closed all day on Sundays, which leaves me unable to park my motorcycle despite paying for monthly access. When I got in touch with the attendant, he was rude and said he was “running errands.” That came across as unwillingness to help and inappropriate conduct. If he can't work or assist customers during those hours, the service shouldn't be offered on terms it can't meet. I'm dissatisfied with the service I received.