Valentina H.
From the moment I arrived, the service was awful and everything was filthy. We made a reservation, but the room wasn't ready when we got there. We went out to eat and came back, and it still wasn't ready. The bathroom was disgusting. After they handed us the keys and towels, we went upstairs and found other people in our room, which made me suspicious. The cleanliness was terrible, and my experience was awful from the moment I entered reception. I didn't stay. I asked for my money back and left.
