Roomundo
Family friendly

About this property

A great place to have a rest after an exciting day! Hotel "Chateau Arenal" is located in El Castillo. This hotel is located in the city center. In the morning, have a cup of coffee while looking at the city from the window. Location You can stop by the restaurant. Want to be always on-line? Wi-Fi is available. If you travel by car, there’s a parking zone. Also, the following services are available for guests at the hotel: a spa center. You won’t be bored as at the hotel you will find a picnic area. To book an excursion, consult the tour assistance desk of the hotel. There are other services available for the guests of the hotel. For example, a laundry and a concierge. At the hotel

Popular facilities

See all facilities
Spa & wellness
Free WiFi
Restaurant
ParkingFree
Bar
Breakfast available

Good to know

Check-in
From 14:00
Check-out
Until 12:00
Pets
Not allowed
Accessibility
Wheelchair accessible
Late checkout
Free
Languages
Multi-language staff
Room types
4

Room Information

Rooms

Economy Double room

  • 2 guests
  • full double bed
  • Private bathroom
  • air-conditioning
  • blackout-blinds
  • hairdryer
  • mini-bar
  • private-bathroom
  • shower
  • tea-or-coffee
  • towels
  • wi-fi
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Standard Quadruple room

  • 4 guests
  • Private bathroom
  • air-conditioning
  • hairdryer
  • mini-bar
  • private-bathroom
  • tea-or-coffee
  • toiletries
  • wi-fi
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Superior Quadruple room

  • 4 guests
  • Private bathroom
  • air-conditioning
  • balcony
  • hairdryer
  • private-bathroom
  • tea-or-coffee
  • toiletries
  • wi-fi
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Standard Family room with balcony

  • Private bathroom
  • air-conditioning
  • balcony
  • hairdryer
  • mini-bar
  • private-bathroom
  • tea-or-coffee
  • toiletries
  • wi-fi
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Guest reviews

Recent reviews shared by hotel guests

Guest Rating
9.2/10
Excellent
149 reviews

Robert F.

10/10

The nature around the hotel was incredible, with hummingbirds, other really cool birds, and plants I’d never seen before. From the restaurant patio there’s an awesome volcano view, and the infinity pool is great. Everyone working here was so nice, and the fruit and food were the best. The hotel is cozy, and my family and I liked staying here on our holiday.

Lucy B.

10/10

We barely used our room because it was quite small, spending our time out exploring, in the infinity pool or large jacuzzi, or having drinks on the shared porch. The porch was great for birdwatching. The restaurant was AMAZING, every dish was excellent, and breakfast was tasty and good value. Luis and Robert were fantastic servers, and did more than bring food. They helped keep everything running alongside the helpful, attentive, friendly front desk staff, especially Danielle. I wish we’d had more time to see the little town. This is a wonderful place, and the staff are especially great. Only complaint: the cat is mean, lollll!

Claire D.

10/10

We went back for more even though we were full. Chateau Arenals restaurant put on a delicious New Years dinner, with a special buffet that included excellent baked chicken, marinated grilled pork, pasta salad, grilled vegetables, mashed potatoes, the best stuffed baked potatoes I’ve had in years, and ceviche. There were cheesecake and coconut flan custard for dessert, plus fresh tropical fruit compotes. The head chef is fantastic, and the service, staff, and management were great. I recommend eating here. It was an unforgettable New Years dinner.

Jamal B.

8/10

We had a great stay thanks to the location, food, and service, especially Maria. She was attentive, kind, and did her best to make the trip go smoothly. Breakfast was okay, while lunch and dinner were the best meals. After a lovely dinner on our last night, we got to meet the chef. The pool is small, but there aren’t many guests, so with the right timing you can have it to yourself. The view is awesome. The bedrooms are the problem. The planks beneath our bed weren’t secured properly and fell off during the night, and the mattress was literally the worst I’ve ever slept on. There was no seating or closet space, and the tiny bathroom made getting ready difficult. It has exposed piping, too. A lot to do in Costa Rica meant we were barely in the room, so I still gave it four stars. If they fixed the mattress, added a little breakfast nook in the room, and improved the bathroom finishes, I’d definitely come back again and again.

Amenities

Everything available at this property

80 Facilities

General Services

44 available
  • Smoking areas
  • Ticket assistance
  • Garden
  • Outdoor furniture
  • No elevators
  • Reception desk
  • Laundry
  • Concierge services
  • Tour assistance
  • Hiking
  • Picnic area
  • Sun Deck
  • Year of most recent renovation
  • Total number of rooms
  • Number of floors (annexe)
  • Bungalows
  • hotel
  • MasterCard
  • Visa
  • City centre
  • Bus/Train station
  • Check In Hour
  • Late Check Out
  • Mobile phone coverage
  • Transfer service
  • Room service
  • Laundry service
  • Medical service
  • Multilingual staff
  • Bellboy service
  • Smoke detector
  • Hotel safe
  • Terrace
  • Concierge
  • Sun terrace
  • Café
  • Non Smoking Area
  • Highchairs
  • Printer
  • Photocopier
  • Parasols
  • Hot tub
  • Full board
  • Full board with drinks

Accessibility

3 available
  • Accessibility features
  • Wheelchair Accessible
  • Wheelchair access to restaurant

Internet

2 available
  • Free Wi Fi
  • Wi Fi

Parking

3 available
  • Parking
  • Car park
  • Secure parking

Meals

15 available
  • Breakfast
  • Restaurant
  • Dining area
  • Bar
  • Poolside snack bar
  • Breakfast room
  • Breakfast served to the table
  • Hot breakfast
  • Breakfast a la carte
  • Early bird breakfast
  • À la carte lunch
  • Set menu lunch
  • À la carte dinner
  • Set menu dinner
  • Breakfast and dinner

Recreation & Wellness

3 available
  • Spa
  • Massage
  • Spa treatments

Pool and beach

5 available
  • Pool facilities
  • Children swimming pool
  • Private pool
  • Outdoor freshwater pool
  • Sun loungers

Pets

1 available
  • Pets Not Allowed

Room Amenities

3 available
  • Family rooms
  • Towels and bed linen
  • TV lounge

Languages

1 available
  • Multi Language Staff

What's nearby

Explore attractions, restaurants and transport around the hotel

60 places nearby
Closest Bus Bus to La Fortuna (leaves at 6:45)

956 m 12 min walk

Closest Ferry Aventuras El Lago

997 m 12 min walk

Top attraction nearbySky Adventures

1.8 km 22 min walk

Dining nearby 20 Restaurants

188 m 2 min walk

Attractions

20
  • Sky Adventures1.8 km 22 min walk
  • Parque Nacional Volcán Arenal4.7 km
  • Puentes Colgantes Arenal, Mistico Park6.8 km
  • Tabacon Hot Springs7.6 km
  • Fortuna Waterfall9.3 km

Restaurants

20
  • La Ventanita188 m 2 min walk
  • Restaurante La Mesa de Mamá190 m 2 min walk
  • Loma Linda Restaurant El Castillo, La Fortuna San San Carlos Restaurant565 m 7 min walk
  • Terrazas del Arenal572 m 7 min walk
  • Fusion Arenal Mirador874 m 11 min walk

Transit

20
  • Bus to La Fortuna (leaves at 6:45)Bus956 m 12 min walk
  • Aventuras El LagoFerry997 m 12 min walk
  • Jeep-Boat-JeepBus5.2 km
  • RondoramaTrain9.9 km
  • La Pequeña HelveciaTrain10.2 km
Map

Stay rules

Important conditions for your stay

Check-in14:00 – 20:30Front desk timing
Check-out12:00Departure timing