Great Kings Resort - No 5 Block 4

Correction, apartment 9. It’s a lovely, modern apartment in a clean, well-kept complex, and amenities are an easy walk away. But this hasn’t been a good start to my holiday. For two of the three nights, I’ve been woken up by a low, intermittent whirring noise, which seems to come from next door or upstairs. It’d wake the devil himself!

Room 16-9 was clean and good, with two bedrooms, a living room, bathroom, and balcony. The pool was lovely and very clean, and there’s free Wi-Fi throughout the place. It’s a large complex with lots of apartments, some rented out and others belonging to families. Petros, the manager, was really nice and let us check in at 11am and leave at 8pm without an extra fee.

Everything was poor, and I really don't understand how this place has a 4.4 rating. The pool was dirty, the bed was awful, and the laundry machine didn't work. We called reception, and they said they'd call back and send someone to fix it. We left two weeks ago and still haven't heard back. Reception was rude too.

They were very unreliable and unfriendly to us. A few days before we were due to arrive, they cancelled our large booking without explaining why. When we called, they said they hadn't been told about it and promised to get back to us, but never did. After we called a few more times, they stopped answering. We never got an explanation or even an apology.