Minh N.
The rooms are spacious and the location is great, but we had a terrible experience with the receptionists. At check-in, they took a €200 deposit and then refused to return it, claiming without a good reason that we'd lost a key. After a heated argument, they agreed to give the money back. They also asked us to pay another deposit for the next rental period. It's now been over three weeks since checkout, and we still haven't received the €200 or any explanation for keeping it. It feels like blatant robbery or oppression.
