City Apartments Regence
About this property
Popular facilities
See all facilitiesGood to know
- Check-in
- From 15:00
- Check-out
- Until 12:00
- Pets
- Allowed
- Luggage storage
- Available
- Languages
- German, English
- Smoking
- Smoke-free
- Room types
- 4
Guest reviews
Recent reviews shared by hotel guests
Dhiraj S.
The single rooms feel cramped, especially the kitchenette, which has very little space despite having a fridge. WiFi reception in the rooms was very poor, and the staff seemed indifferent when I complained. Reception is in the Best Western, 200 metres away, not in this building. The ceiling fan seemed purely decorative and sat too low, though the table fan was a lifesaver in summer. Housekeeping took away our kitchen towel on several days without leaving a replacement. There was an iron and ironing board, plus enough cooking utensils, but the frying pans were poor quality.
Nirupa M.
The rooms were large, but the service was terrible. Check-in is at the Best Western down the block. On the morning of my cousin's wedding, construction work left us without water, and it was off for most of the day. We needed to shower, use the bathroom, and change outfits for the reception, so I asked to move to a room where we’d have water. The receptionist said we couldn’t be moved to the Best Western because of the price difference. That was frustrating, since running water is a basic expectation in a hotel. Then the manager said the Best Western was fully booked, changing the explanation. By then I was upset and worried about being late. The manager said there was nothing she could do, so I had to ask about sister hotels. She reluctantly called one, and fortunately they had a room. It was much smaller than the one we’d paid for, but at least it had water. Nobody apologized or offered compensation, and the attitude was awful and unhelpful.
Oleksandr K.
I liked it a lot. It felt like a real apartment!
Matthias B.
It’s showing its age and feels worn. It could use modernization.
Amenities
Everything available at this property
General Services
12 available- 24 Hour Reception
- Elevator/lift
- Smoke Free Property
- Heating
- Room service
- Ironing
- Laundry
- Safe Deposit Box
- Dry Cleaning
- Luggage storage
- Telephone
- Microwave oven
Internet
1 available- Free Wi Fi
Meals
2 available- Vending machine
- Kettle
Business Services
1 available- Fax and copy machine
Pets
1 available- Pets allowed
Room Amenities
6 available- Non Smoking Rooms
- Fridge
- Cable TV
- Hairdryer
- Shower/Bathtub
- Shower
Languages
2 available- German
- English
What's nearby
Explore attractions, restaurants and transport around the hotel
87 m 1 min walk
27.0 km
503 m 6 min walk
46 m 1 min walk
Attractions
20- Elisenbrunnen503 m 6 min walk
- Kreislauf des Geldes551 m 7 min walk
- Suermondt-Ludwig-Museum555 m 7 min walk
- Markt557 m 7 min walk
- City Hall Aachen561 m 7 min walk
Restaurants
20- One and Only46 m 1 min walk
- Social Media Day Aachen 201267 m 1 min walk
- Asian Today79 m 1 min walk
- Zoom Döner101 m 1 min walk
- Goldjunge Aix La Chapelle | Cafe Aachen122 m 2 min walk
Transit
20- Maastricht Aachen AirportAirport27.0 km
- Aéroport de Liège-BiersetAirport48.1 km
- Aachen BushofBus87 m 1 min walk
- HansemannplatzBus163 m 2 min walk
- Willy-Brandt-PlatzBus202 m 3 min walk

Stay rules
Important conditions for your stay