Domapartment Cologne City Altstadt

Name: Domapartment Cologne City Altstadt
Address: Domstraße 31/ Eigelstein 60-64 - Rezeption Johannisstr. 43-45, Cologne, Cologne, North Rhine-Westphalia, DE
Rating: 5.2

Domstraße 31/ Eigelstein 60-64 - Rezeption Johannisstr. 43-45, CologneView on Map

Smoke-freeFamily friendly

About this property

A great place to have a rest after an exciting day! Hotel "Domapartment Cologne City Altstadt" is located in Cologne. This hotel is located in walking distance from the city center. You can take a walk and explore the neighbourhood area of the hotel — St Kunibert Basilica, Goldene Kammer and Eigelstein Torburg. Location Want to be always on-line? Wi-Fi is available. Pets are welcome here. At the guests’ disposal, there’s also ironing. The staff of the hotel will be happy to talk to you in English and German. At the hotel Here’s what you’ll find in the room to have a rest after a long day: a shower and a TV. Please note that the listed services may not be available in all the rooms. Room amenities

Popular facilities

See all facilities

Free WiFi

Family friendly

Good to know

Check-in: From 00:00
Check-out: Until 11:00
Pets: Allowed
Languages: German, English
Smoking: Smoke-free
Children: Family friendly
Room types: 4

Guest reviews

Recent reviews shared by hotel guests

Guest Rating

5.2/10

Average

62 reviews

Featured review

Aaliyah R.

July 2018

6/10

The staff were very nice and quick to respond, and they helped fix an error with my original booking dates even though they didn't have to. They also processed our refund promptly. That really saved my review. We stayed two nights in the Eigelstein one bedroom apartment. The bathroom ceiling had black mold, the water smelled, the faucet was loose, and noisy doors need oiling, which wasn't good when we were trying to keep things quiet for the kids. We couldn't raise a Rollladen, so there was even less air moving through. It was over 90 degrees that first day, and they didn't have a fan for us the first night. We're used to no AC, but not no fans, and that was rough for our two- and three-year-olds. They got us a fan for the second night. We weren't in the apartment much, but it was just okay. I'd consider staying with them again, but definitely not in the same unit.

Samuel O.

July 2017

2/10

I waited in line for over 30 minutes just to collect a key. I also left an iPhone charging cable in the room. I called six times over two days, and each time I was told to call back tomorrow. The service was horrible. I don't think finding one iPhone charging cable should be difficult in an apartment with only a few rooms. I won't stay here again.

Chiara C.

October 2017

2/10

Don't book here. They charged my credit card several times after checkout without explaining why or getting authorization. I discovered it too late, and there was no way to protect myself. Choose another, more trustworthy hotel.

Ilja B.

October 2018

2/10

The reception staff were arrogant and disrespectful. The apartments shown on their website had prices for options they didn't actually offer. When I asked about them, they were unpleasant and unfair to a customer simply asking for a service they advertise and would pay for. I can't recommend this place at all. Avoid it.

Laura S.

July 2015

2/10

This didn't feel like a real hotel, as there was no reception. We paid 80 euros for a bed we never even used. I'd put in my reservation that we'd arrive at 11:00 pm, but the reception was in a closed store. There was a phone number left there, and nobody answered. It felt like a bad Airbnb. I called the hotel the next day and was told someone would get back to me. A week later I called again and got the same answer. Two weeks later, I received an email blaming me and saying there would be no refund or discount on a future stay.