Candlewood Suites Heidelberg by IHG
About this property
Popular facilities
See all facilitiesGood to know
- Check-in
- From 15:00
- Check-out
- Until 12:00
- Pets
- Allowed
- Accessibility
- Wheelchair accessible
- Luggage storage
- Available
- Smoking
- Smoke-free
- Room types
- 4
Room Information
Rooms
Double Suite
- 2 guests
- full double bed
- Private bathroom
- air-conditioning
- blackout-blinds
- coffee
- dining-area
- fridge
- hairdryer
- kitchen
- mirror
- private-bathroom
- safe
- shower
- soundproofing
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Twin Suite
- 2 guests
- twin beds
- Private bathroom
- air-conditioning
- blackout-blinds
- coffee
- dining-area
- fridge
- hairdryer
- kitchen
- mirror
- private-bathroom
- safe
- shower
- soundproofing
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1 Bedroom Suite
- Private bathroom
- air-conditioning
- blackout-blinds
- coffee
- dining-area
- fridge
- hairdryer
- kitchen
- mirror
- private-bathroom
- safe
- shower
- soundproofing
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Double Apartment
- 2 guests
- full double bed
- Private bathroom
- fridge
- hairdryer
- kitchen
- microwave
- private-bathroom
- tea-or-coffee
- wi-fi
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Guest reviews
Recent reviews shared by hotel guests
Robert M.
I paid €100 cash for one night, then asked for an invoice when I checked out in the morning. They said the system was having a problem and they'd email it, but nothing ever arrived. The staff were aggressive. It was my first time at this hotel, and I was shocked. Calling it a hotel feels wrong, it was more like a dump. The room smelled dirty, and the trash bin was even worse, like a garbage container. There were spiders on the ceiling and cockroaches all over the room. The toilet was dirty and there was hair in the shower.
Otabek K.
The staff were kind, and I was very happy with my week at Candlewood. There’s a supermarket about 200 m away, the railway station is also 200 m away, transport is around 400 m away, and the mosque is 2 km away. The staff, both the men and the young woman, were lovely. I wish Candlewood all the best.
Karl F.
I’ve stayed at IHG hotels many times, so I chose this one when I came to Heidelberg. The room was dirty and smelled bad, with rubbish left behind and hair in the shower and even on the bed. I also saw cockroaches running around. At check-in, a friendly man at reception gave me the key and some information, but when I went down to report the room, there was nobody there, and no one answered the phone. I waited nearly 20 minutes before returning upstairs. The next day I checked out, but they wouldn’t give me an invoice. They said there was a system problem and my name wasn’t in it, even though I’d paid at check-in. I was very disappointed with the hygiene and the staff. This is disgraceful, and I wouldn’t recommend the hotel to anyone.
Aliaksandr H.
It was quiet in the evenings, and public transport was close by. I spent 8 nights here and was very happy with my stay. The rooms were clean and had cooking utilities, with a large shopping centre nearby. The staff were helpful too. The location could be a drawback for some people.
Furkan D.
The hotel manager is always ready to help make your stay better, and the place is very clean. I had a great stay and will come back. I’ll recommend it to my friends.
Amenities
Everything available at this property
General Services
26 available- Air conditioning
- Elevator/lift
- Smoke Free Property
- Heating
- Fire Extinguisher
- Reception desk
- Laundry
- Wake Up Service
- Microwave oven
- Contactless Check In And/Or Check Out
- Total number of rooms
- hotel
- American Express
- EC
- MasterCard
- Visa
- Maestro
- EuroCard
- Key Collection
- 24 Hour Reception
- Check In Hour
- Check Out Hour
- Luggage room
- Printer
- GreenSign Hotel
- Minimum Check In Age
Accessibility
1 available- Wheelchair Accessible
Internet
2 available- Free Wi Fi
- Wi Fi
Parking
3 available- Electric car charging
- Parking
- Car park
Meals
4 available- Coffee/tea for guests
- Snack bar
- Vending machine
- Kettle
Business Services
2 available- Fax and copy machine
- Fax
Pets
2 available- Pets allowed
- Small pets allowed (under 5 kg)
Room Amenities
4 available- Non Smoking Rooms
- Cable TV
- TV
- Toiletries
What's nearby
Explore attractions, restaurants and transport around the hotel
114 m 1 min walk
561 m 7 min walk
1.1 km 14 min walk
105 m 1 min walk
Attractions
20- Sprungbude Heidelberg1.1 km 14 min walk
- Bismarckplatz City Park3.2 km
- Neckarwiese3.3 km
- Kurpfälzisches Museum3.5 km
- Studentenkarzer3.7 km
Restaurants
20- Heidelberger Milchcafé105 m 1 min walk
- Hakims Imbiss und Steakhaus180 m 2 min walk
- Tchibo218 m 3 min walk
- EAT HAPPY244 m 3 min walk
- Yami Sushi469 m 6 min walk
Transit
20- Flughafen Frankfurt am MainAirport73.0 km
- Quartier am TurmBus114 m 1 min walk
- SickingenplatzBus125 m 2 min walk
- Rohrbach NVZBus153 m 2 min walk
- FabrikstraßeBus316 m 4 min walk

Stay rules
Important conditions for your stay
Fees and optional services
Parking
Parking - Extra charge may apply